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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-05-2017, 19:02   #1 (permalink)
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Smile Access violation [Solved]


I have this error access violation at address 00BBFC7B in module OctoplusLG.exe.Read of address 00000000
i am using latest software
plz help me


Last edited by Octopus box; 05-06-2017 at 17:41.
 
Old 05-05-2017, 20:13   #2 (permalink)
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Hello.

Try to do the following:
1. Disconnect all other devices from PC (the boxes, card readers, phones and others).
2. Re-start the PC.
3. Re-install the latest version of Octoplus LG Software.
4. Re-connect box and run Software again.
5. Write here the result.
 
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Old 05-06-2017, 17:12   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Try to do the following:
1. Disconnect all other devices from PC (the boxes, card readers, phones and others).
2. Re-start the PC.
3. Re-install the latest version of Octoplus LG Software.
4. Re-connect box and run Software again.
5. Write here the result.
thx my octoplus is working fine
 
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