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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-05-2014, 12:29   #1 (permalink)
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c297 failed to flash


here is the log

--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: C297
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
Detecting NAND flash chip...OK
Reading info...OK
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 358
IMEI B: 35
Bluetooth address: CC:FA:00:6A:31:25
NAND flash chip: Hynix
NAND size: 128 Mb
NAND page size: 2048 b
NAND spare size: 64 b
NAND pages per block: 64
--------------------------------------------------------------------------------
Opening "C297_FullFlash.ful"...Failed!
File declared for different phone model!

pls what should i do

regards
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Old 11-05-2014, 18:26   #2 (permalink)
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Hello.

We will check this Full flash file and say You the result.
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Old 11-06-2014, 09:10   #3 (permalink)
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We have prepared and sent You test Software version to PM. Try to write full flash by using this Software and post here the result.
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Old 11-07-2014, 12:44   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We have prepared and sent You test Software version to PM. Try to write full flash by using this Software and post here the result.
thanks for the quick reply but here is log

Welcome to Octopus Box LG Software version 1.7.4.1
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: C297
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
Detecting NAND flash chip...OK
Reading info...OK
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 358155-05-353219-8
IMEI B: 358155-05-353220-6
Bluetooth address: CC:FA:00:6A:31:25
NAND flash chip: Hynix
NAND size: 128 Mb
NAND page size: 2048 b
NAND spare size: 64 b
NAND pages per block: 64
--------------------------------------------------------------------------------
Opening "C297_FullFlash.ful"...OK
Writing Full flash...
Error code: BE4
Block #03FFOK
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Old 11-07-2014, 13:38   #5 (permalink)
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Full Flash was written successfully, except of "#03FF" block. If phone doesn't start normally - most likely this is HW problem (with phone's flash chip).
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