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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-26-2014, 16:21   #1 (permalink)
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cannot update lg su-760 [Solved]


hi i cannot update lg here is log:

Welcome to Octoplus/Octopus Box LG Software version 1.6.5
--------------------------------------------------------------------------------

Opening "LGSU760AT-00-V20f-450-05-MAR-22-2012+0_AP.oct"...OK
Please, disconnect battery and connect P999 cable (with 910k resistor).
Initializing device...OK
Writing Firmware...
Connecting to modem CPU...OK
Sending preloader...OK
Sending loader...OK
Initializing flash...Failed!
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: OMAP
Selected model: SU760
Opening "LGSU760AT-00-V20f-450-05-MAR-22-2012+0_AP.oct"...OK
Please, disconnect battery and connect P999 cable (with 910k resistor).
Initializing device...OK
Writing Firmware...
Connecting to modem CPU...OK
Sending preloader...OK
Sending loader...OK
Initializing flash...Failed!

Last edited by Octopus box; 08-29-2014 at 06:24.
 
Old 08-26-2014, 16:23   #2 (permalink)
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Hello.

What is the problem with your phone? What is the firmware version in it?
 
Old 08-26-2014, 16:57   #3 (permalink)
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the poblem of phone is a pop up message every time with this message:
sorry the application com.android.LGSetupWIZAR(process com.android.LGSEtupWizard) has stopped unexpectedly.please try again.
i cannot enter to phone menu after hard reset same problem i have decided to flash phone
 
Old 08-27-2014, 07:09   #4 (permalink)
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Connect the device via P999 cable (with 910k resistor) directly to PC motherboard USB port, don't use any USB hubs or PCI USB extension cards, this is important and try to write firmware again. Try to connect the phone to different PC motherboard USB ports. Try to make Repair EEPROM also. Try on another PC. If the problem is still the same - most likely, this is HW problem.
 
Old 08-29-2014, 02:43   #5 (permalink)
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Problem solved after change computer phone revive
 
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