Cant Open Optopus Box, Say Card Blocked [Solved] - Page 18 - GSM-Forum

adjel · 11-03-2013, 21:26

my card is blocked sn 00024D90 help me please thank you team octopus

Octopus box · 11-04-2013, 07:20

Hello.

Please, re-update your card again now and send us here full software log with the Update procedure.

adjel · 11-04-2013, 21:58

The card is valid card (e-gate).Activations:LG
selected card:00024D90
Updates count:17
Updates limit:23
Activations:
-LG(ver 2.3)
creating secure connection...Failed
Error code:KPUINCZXCAX
Could not create secure connection!

Octopus box · 11-05-2013, 07:27

ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

rosantha24 · 12-20-2013, 08:30

same problem please help me
card s/n 00038xxx

Octopus box · 12-20-2013, 08:32

ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

cibermovil · 06-17-2014, 00:59

tengo el mismo problema me sale tarjeta bloqueada porfavor actualize, ojala alguien tenga ayuda.

Octopus box · 06-17-2014, 06:12

@ cibermovil

Re-update your card once again and post us to PM full Software log with the Update procedure and your card S/N.

zitoune83 · 07-25-2014, 09:26

Hello,

I have a big problem i can't activate samsung for my OCTOPUS Box
You can help me ?

Thanks

Octopus box · 07-25-2014, 09:47

ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

zitoune83 · 07-25-2014, 09:57

Thank you for your quick response. Why is it working with LG and why I can read a card without problem if my SIM card is dead?

Octopus box · 07-25-2014, 10:03

Card is still working, but it is impossible to re-update it any more.

zitoune83 · 07-25-2014, 10:52

I ordered a new box without activation home they will have to transfer the activations when I receive. thank you

Octopus box · 07-25-2014, 10:54

Of course, when You will receive new Box, contact us and we will transfer activations.

danicell2003 · 07-25-2014, 19:56

The necessary server was not found!
Try to wait some time and repeat the operation.
Searching for server...
Trying connect to server ...
Server is online
Server greeting: "Card updates server v.2.2"
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found 0 cards.
Please, check if the cards are inserted and all software that are working with the cards are closed

11-03-2013, 21:26	#256 (permalink)
adjel Junior Member Join Date: Sep 2007 Posts: 14 Member: 598574 Status: Offline Thanks Meter: 3	card blocked my card is blocked sn 00024D90 help me please thank you team octopus

11-04-2013, 21:58	#258 (permalink)
adjel Junior Member Join Date: Sep 2007 Posts: 14 Member: 598574 Status: Offline Thanks Meter: 3	card blocked The card is valid card (e-gate).Activations:LG selected card:00024D90 Updates count:17 Updates limit:23 Activations: -LG(ver 2.3) creating secure connection...Failed Error code:KPUINCZXCAX Could not create secure connection!

12-20-2013, 08:30	#260 (permalink)
rosantha24 Junior Member Join Date: Feb 2010 Posts: 8 Member: 1241281 Status: Offline Thanks Meter: 2	same problem please help me card s/n 00038xxx Last edited by Octopus box; 12-25-2013 at 16:59.

07-25-2014, 19:56	#270 (permalink)
danicell2003 Junior Member Join Date: Dec 2013 Posts: 3 Member: 2086817 Status: Offline Thanks Meter: 0	error update The necessary server was not found! Try to wait some time and repeat the operation. Searching for server... Trying connect to server ... Server is online Server greeting: "Card updates server v.2.2" Testing connection... OK Checking validity... OK Checking your cards... Searching installed cards... Found 0 cards. Please, check if the cards are inserted and all software that are working with the cards are closed

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11-04-2013, 07:20	#257 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. Please, re-update your card again now and send us here full software log with the Update procedure.

11-05-2013, 07:27	#259 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

12-20-2013, 08:32	#261 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

06-17-2014, 00:59	#262 (permalink)
cibermovil Junior Member Join Date: Mar 2014 Posts: 1 Member: 2145582 Status: Offline Thanks Meter: 0	tengo el mismo problema me sale tarjeta bloqueada porfavor actualize, ojala alguien tenga ayuda.

06-17-2014, 06:12	#263 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	@ cibermovil Re-update your card once again and post us to PM full Software log with the Update procedure and your card S/N.

07-25-2014, 09:26	#264 (permalink)
zitoune83 Major Poster Join Date: Apr 2004 Age: 51 Posts: 49 Member: 61189 Status: Offline Thanks Meter: 0	Hello, I have a big problem i can't activate samsung for my OCTOPUS Box You can help me ? Thanks

07-25-2014, 09:47	#265 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	ERROR CODE: KPUINCZXCAX - means that your card is damaged by third party software in your PC. You need to buy new card. Please contact to our managers in Sales Chat at GsmServer for more details and for special proposition for users who have damaged cards.

07-25-2014, 09:57	#266 (permalink)
zitoune83 Major Poster Join Date: Apr 2004 Age: 51 Posts: 49 Member: 61189 Status: Offline Thanks Meter: 0	Thank you for your quick response. Why is it working with LG and why I can read a card without problem if my SIM card is dead?

07-25-2014, 10:03	#267 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Card is still working, but it is impossible to re-update it any more.

07-25-2014, 10:52	#268 (permalink)
zitoune83 Major Poster Join Date: Apr 2004 Age: 51 Posts: 49 Member: 61189 Status: Offline Thanks Meter: 0	I ordered a new box without activation home they will have to transfer the activations when I receive. thank you

07-25-2014, 10:54	#269 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Of course, when You will receive new Box, contact us and we will transfer activations.