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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-10-2016, 22:12   #1 (permalink)
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Smile cant repair d821 imei [Solved]


Checking data...10/02/2016 10:14:53 م > OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: D821
Reading info...
Initializing ADB...10/02/2016 10:15:04 م > OK
Waiting for phone...10/02/2016 10:15:06 م > OK
Model ID: Nexus 5
Firmware version:
Kernel version: 3.4.0-g88fbc66 ([email protected]) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Mon Oct 20 22:18:31 UTC 201
Android version: 5.0
Hardware: Qualcomm MSM 8974 HAMMERHEAD (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Switching to Fastboot mode...10/02/2016 10:15:21 م > OK
Unlocking Bootloader...
Bootloader is unlocked.
Writing Bootloader...10/02/2016 10:15:23 م > OK
Please, wait while the phone will turn on and press "Ok" button.
Trying to enable Diagnostics ports...
Initializing ADB...10/02/2016 10:16:21 م > OK
Waiting for phone...10/02/2016 10:16:22 م > OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Failed! .

try to write anthoer firmware but still the same alwys failed switching to serial port .

any idea ???
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Old 02-11-2016, 09:43   #2 (permalink)
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Hello.

Please, make sure that You install all drivers accordingly to the software manual, press Cable & Manual button. Which device is appear in Device manager (Com port section), please make screenshot and post here?
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Old 02-11-2016, 14:14   #3 (permalink)
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i install all driver in software manual but still the same

http://www.img.gem-flash.com/images/...8043893219.jpg

only adb in device manager .
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Old 02-11-2016, 14:29   #4 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.1.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: D821
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: Nexus 5
Firmware version:
Kernel version: 3.4.0-g88fbc66 (android-
[email protected]) (gcc version 4.7 (GCC) ) #1 SMP
PREEMPT Mon Oct 20 22:18:31 UTC 201
Android version: 5.0
Hardware: Qualcomm MSM 8974 HAMMERHEAD (Flattened Device Tree)
ARMv7 Processor rev 0 (v7l)
Switching to Fastboot mode...OK
Unlocking Bootloader...
Bootloader is unlocked.
Writing Bootloader...OK
Please, wait while the phone will turn on and press "Ok" button.
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Failed!

i try on another pc and still the same
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Old 02-11-2016, 16:39   #5 (permalink)
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Please, try to install this latest drivers Driver and repeat operation again, after post here result.
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Old 02-11-2016, 17:16   #6 (permalink)
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done after downgrade to 4.4.4

Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: D821
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: Nexus 5
Firmware version:
Kernel version: 3.4.0-gd59db4e ([email protected]) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Mon Mar 17 15:16:36 PDT 201
Android version: 4.4.4
Hardware: Qualcomm MSM 8974 HAMMERHEAD (Flattened Device Tree) ARMv7 Processor rev 0 (v7l)
Switching to Fastboot mode...OK
Unlocking Bootloader...
Bootloader is unlocked.
Writing Bootloader...OK
Please, wait while the phone will turn on and press "Ok" button.
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model AAAAANAZ*ÿh°G at port COM20
Reading info...
Mode: Normal
Firmware compiled date: Mar 12 2014
Firmware compiled time: 20:00:00
Firmware released date: Jun 4 2014
Firmware released time: 17:04:20
SW Version: M8974A-2.0.50.1.16
SPC: 000000
Fixing IMEI...
New IMEI: 353490-06-00000
Skip Read/Write QCN
Writing security area...OK
Rebooting phone...
Please perform the following steps:
1. Wait while the phone will turn on
2. Reboot the phone
3. Enable "USB debugging" Mode
4. Connect the cable and check, whether ADB interface has appeared in PC Device Manager
5. Press "Ok" button.
Switching to Fastboot mode...OK
Unlocking Bootloader...
Bootloader is unlocked.
Writing Bootloader...OK
Please, wait while the phone will turn on and press "Ok" button.
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model AAAAANAZ*ÿh°G at port COM20
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
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