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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-13-2016, 14:48   #1 (permalink)
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d802 converted how to check


in old version 1.8.4 when read info d802 converted software show me orignal model like if phone is ls980 when i click read info on d802 its show me error and show me orignal model how can ****** model in new version d800,d801,ls980 converted to d802
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Old 04-13-2016, 14:53   #2 (permalink)
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Hello.

Please, try to perform Read info operation and post here Software log.
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Old 04-15-2016, 11:18   #3 (permalink)
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this model is d801 and converted in d802 but show this info d802


Welcome to Octoplus/Octopus Box LG Software version 2.2.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...
Model ID: LG-D802
IMEI: 352565-85-658555-5
Android version: 4.4.2
Battery level: 35%
Mode: Normal
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Mar 12 2014
Firmware released time: 16:20:48
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 352565-85-658555-5
SPC: 000000
Performed by 2.2.5 software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D801
Reading info...
Model ID: LG-D802
IMEI: 352565-85-658555-5
Android version: 4.4.2
Battery level: 35%
Mode: Normal
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Mar 12 2014
Firmware released time: 16:20:48
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 352565-85-658555-5
SPC: 000000
Performed by 2.2.5 software version.
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Old 04-15-2016, 11:19   #4 (permalink)
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this same phone when i read info with old software 1.8.4 and select d802 software show me its d801
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Old 04-15-2016, 11:30   #5 (permalink)
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Log file "D:\octuplus\New folder\Octoplus_LG\LOG\17-03-2016_19-18-17.log" created.
3/17/2016 7:18:23 PM > Welcome to Octoplus/Octopus Box LG Software version 1.8.4
3/17/2016 7:18:28 PM > --------------------------------------------------------------------------------
3/17/2016 7:18:28 PM > Platform: LG Qualcomm
3/17/2016 7:18:28 PM > Selected port: COM41
3/17/2016 7:18:28 PM > Selected model: D801
3/17/2016 7:18:28 PM > Reading info...3/17/2016 7:18:28 PM > OK
3/17/2016 7:18:28 PM > Mode: Normal
3/17/2016 7:18:28 PM > Model ID: D803B19b: ÿh°
3/17/2016 7:18:28 PM > Firmware compiled date: Jan 03 2014
3/17/2016 7:18:28 PM > Firmware compiled time: 14:00:00
3/17/2016 7:18:28 PM > Firmware released date: Mar 12 2014
3/17/2016 7:18:28 PM > Firmware released time: 16:20:48
3/17/2016 7:18:28 PM > SW Version: M8974A-AAAANAZM-1.0.190082
3/17/2016 7:18:28 PM > IMEI: 354198-06-389803-9
3/17/2016 7:18:28 PM > SPC: 000000
3/17/2016 7:18:38 PM > --------------------------------------------




Log file "D:\octuplus\New folder\Octoplus_LG\LOG\25-03-2016_21-18-45.log" created.
3/25/2016 9:18:48 PM > Welcome to Octoplus/Octopus Box LG Software version 1.8.4
3/25/2016 9:35:18 PM > --------------------------------------------------------------------------------
3/25/2016 9:35:18 PM > Platform: LG Qualcomm
3/25/2016 9:35:18 PM > Selected port: COM41
3/25/2016 9:35:18 PM > Selected model: D800
3/25/2016 9:35:18 PM > Reading info...3/25/2016 9:35:18 PM > OK
3/25/2016 9:35:18 PM > Mode: Normal
3/25/2016 9:35:18 PM > Model ID: LS980ZVC:ÿh°%
3/25/2016 9:35:18 PM > Incompatible model ID!
3/25/2016 9:35:18 PM > Please, select correct model!


old software show like this model id when click read info
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Old 04-15-2016, 13:10   #6 (permalink)
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Please, check which phone model exactly You have, then try to reflash the phone with correct firmware.
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Old 04-15-2016, 14:29   #7 (permalink)
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Disassemble the phone , read phone carrier on phone and flash according to PCB model
If you flash wrong version touch is not going to work .
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Old 04-15-2016, 14:38   #8 (permalink)
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bro ,i told you the correct way................

open your mobile with tester and open the board now you see the metal blade ,now this is your actual modle ...............so flash with it....................
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Old 04-15-2016, 14:41   #9 (permalink)
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if i want check without open phone then in old version off octuplus show model after update my card new version old octuplus version stop working plz add this feature in new update or any way to i downgrade my card version bcz i dontt have 1 phone i have quanity in hand
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Old 04-15-2016, 14:47   #10 (permalink)
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Unfortunately, old version of Software will not available anymore, if You want check correct phone model or You don't know if your phone was converted to another model, please check on phone pcb or under battery to know which exact phone model You have.
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