D802 no sim inserted - GSM-Forum

Deadoc3 · 06-14-2014, 23:36

I have one d802 that show no sim inserted.

I have:

- Performed firmware upgrade
- Repaired security
- Repairde NWM
- Repaired IMEI

But also show No Sim

I have checked sim reader and all seems ok...

Any idea to solve or to check where is the problem?

Octopus box · 06-15-2014, 08:08

Hello.

Are You sure your phone is unlocked? Try to perform the Unlock operation. Also, this can be HW problem. Try to use different SIM cards, try to insert Motorola test card and check, whether SIM card is accepted.

Deadoc3 · 06-15-2014, 09:17

Welcome to Octoplus/Octopus Box LG Software version 1.5.9
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: AAAAANAZ: ÿh°Ì
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Feb 11 2014
Firmware released time: 13:55:33
SW Version: M8974A-AAAANAZM-1.0.190084
IMEI: 358300-05-776518-4
Unlocking...
Reading NVM...OK
Backup saved to "D802_358300057765184_15-06-2014_10-11-26.NVM"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_358300057765184_15-06-2014_10-14-40.SEC"
Writing security area...OK
Switching to Normal mode...
Found model AAAAANAZ* ÿh°´ at port COM41
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).

The strange thing is Model ID...

Could this be the problem?

Octopus box · 06-15-2014, 09:25

Quote:

The strange thing is Model ID...

Could this be the problem?

No, this is normal, this is Modem firmware ID.

Try also to do the next:

1. Make Repair Security.
2. Perform the Repair IMEI operation.
3. Make Repair NVM.
4. Re-flash the phone.

If this will not help - most likely, this is HW problem.

Deadoc3 · 06-15-2014, 09:35

HW problem is possible to be directly sim reader or also other IC on mainboard?

Octopus box · 06-15-2014, 09:45

Can be the both reasons.

06-14-2014, 23:36	#1 (permalink)
Deadoc3 No Life Poster Join Date: Aug 2006 Location: Italy Posts: 1,185 Member: 329458 Status: Offline Thanks Meter: 153	D802 no sim inserted I have one d802 that show no sim inserted. I have: - Performed firmware upgrade - Repaired security - Repairde NWM - Repaired IMEI But also show No Sim I have checked sim reader and all seems ok... Any idea to solve or to check where is the problem?

06-15-2014, 08:08	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Are You sure your phone is unlocked? Try to perform the Unlock operation. Also, this can be HW problem. Try to use different SIM cards, try to insert Motorola test card and check, whether SIM card is accepted.

06-15-2014, 09:17	#3 (permalink)
Deadoc3 No Life Poster Join Date: Aug 2006 Location: Italy Posts: 1,185 Member: 329458 Status: Offline Thanks Meter: 153	Welcome to Octoplus/Octopus Box LG Software version 1.5.9 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: AAAAANAZ: ÿh°Ì Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Feb 11 2014 Firmware released time: 13:55:33 SW Version: M8974A-AAAANAZM-1.0.190084 IMEI: 358300-05-776518-4 Unlocking... Reading NVM...OK Backup saved to "D802_358300057765184_15-06-2014_10-11-26.NVM" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D802_358300057765184_15-06-2014_10-14-40.SEC" Writing security area...OK Switching to Normal mode... Found model AAAAANAZ* ÿh°´ at port COM41 Checking data...OK Writing NVM...OK NVM succesfully repaired. Phone successfully unlocked! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). The strange thing is Model ID... Could this be the problem?

06-15-2014, 09:35	#5 (permalink)
Deadoc3 No Life Poster Join Date: Aug 2006 Location: Italy Posts: 1,185 Member: 329458 Status: Offline Thanks Meter: 153	HW problem is possible to be directly sim reader or also other IC on mainboard?

06-15-2014, 09:45	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Can be the both reasons.