D802 REPAIR IMEI ERROR not read ESN! - GSM-Forum

SkyNp · 01-16-2015, 15:46

Hello, have problem to repair imei on lg D802 , not read ESN!

Welcome to Octoplus/Octopus Box LG Software version 1.8.1
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
Fixing IMEI...
New IMEI: 358635-05-158441-6
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D802_Bad_16-01-2015_15-13-05.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_Bad_16-01-2015_15-17-51.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D802 at port COM41
Send SPC...OK
Writing QCN...
Could not read phone ESN!
--------------------------------------------------------------------------------

Octopus box · 01-16-2015, 15:54

Hello.

What is the IMEI in yout device now exactly?

SkyNp · 01-16-2015, 16:02

Imei is Now (0)

phone had a problem following :: IMEI was null then I did a Repair NVM, REPAIR securty, and tried to Repair IMEI.

Octopus box · 01-16-2015, 16:14

Try to write QCN, that we have sent You to PM, and then perform the Repair IMEI operation again. Post here the result.

SkyNp · 01-16-2015, 16:40

This is a while ago, but now it is again IMEI NULL- and restart the phone. Is this a software problem or is it HW

Welcome to Octoplus/Octopus Box LG Software version 1.8.1
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
Fixing IMEI...
New IMEI: 358635-05-158441-6
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D802_Bad_16-01-2015_15-13-05.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_Bad_16-01-2015_15-17-51.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D802 at port COM41
Send SPC...OK
Writing QCN...
Could not read phone ESN!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
Fixing IMEI...
New IMEI: 358635-05-158440-8
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D802_Bad_16-01-2015_15-22-14.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_Bad_16-01-2015_15-33-17.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D802 at port COM41
Send SPC...OK
Writing QCN...
Could not read phone ESN!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
Selecting input file...OK
Source file: "D802_357246055523219_13-12-2014_17-04-44.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D802
Reading info...OK
Mode: Normal
Model ID: D802
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 6 2013
Firmware released time: 21:54:27
SW Version: M8974A-AAAANAZM-1.0.190036
IMEI: 357246-05-552321-9
SPC: 000000
Fixing IMEI...
New IMEI: 358635-05-158440-8
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D802_357246055523219_16-01-2015_16-23-13.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_357246055523219_16-01-2015_16-34-18.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D802 at port COM41
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing QCN done!
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).

Octopus box · 01-16-2015, 16:59

Also, we have prepared and sent You test Software version to PM. Try to make Repair Security and Repair IMEI by using this Software. If IMEI will be still NULL, most likely, device has HW issues.

01-16-2015, 15:46	#1 (permalink)
SkyNp Freak Poster Join Date: Feb 2008 Posts: 131 Member: 709917 Status: Offline Thanks Meter: 6	D802 REPAIR IMEI ERROR not read ESN! Hello, have problem to repair imei on lg D802 , not read ESN! Welcome to Octoplus/Octopus Box LG Software version 1.8.1 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 Fixing IMEI... New IMEI: 358635-05-158441-6 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D802_Bad_16-01-2015_15-13-05.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D802_Bad_16-01-2015_15-17-51.SEC" Writing security area...OK Switching to Normal mode... Found model D802 at port COM41 Send SPC...OK Writing QCN... Could not read phone ESN! --------------------------------------------------------------------------------

01-16-2015, 15:54	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,845 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. What is the IMEI in yout device now exactly?

01-16-2015, 16:02	#3 (permalink)
SkyNp Freak Poster Join Date: Feb 2008 Posts: 131 Member: 709917 Status: Offline Thanks Meter: 6	Imei is Now (0) phone had a problem following :: IMEI was null then I did a Repair NVM, REPAIR securty, and tried to Repair IMEI.

01-16-2015, 16:14	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,845 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Try to write QCN, that we have sent You to PM, and then perform the Repair IMEI operation again. Post here the result.

01-16-2015, 16:40	#5 (permalink)
SkyNp Freak Poster Join Date: Feb 2008 Posts: 131 Member: 709917 Status: Offline Thanks Meter: 6	This is a while ago, but now it is again IMEI NULL- and restart the phone. Is this a software problem or is it HW Welcome to Octoplus/Octopus Box LG Software version 1.8.1 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 Fixing IMEI... New IMEI: 358635-05-158441-6 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D802_Bad_16-01-2015_15-13-05.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D802_Bad_16-01-2015_15-17-51.SEC" Writing security area...OK Switching to Normal mode... Found model D802 at port COM41 Send SPC...OK Writing QCN... Could not read phone ESN! -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 Fixing IMEI... New IMEI: 358635-05-158440-8 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D802_Bad_16-01-2015_15-22-14.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D802_Bad_16-01-2015_15-33-17.SEC" Writing security area...OK Switching to Normal mode... Found model D802 at port COM41 Send SPC...OK Writing QCN... Could not read phone ESN! -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 SPC: 000000 Selecting input file...OK Source file: "D802_357246055523219_13-12-2014_17-04-44.qcn" Do You want to write IMEI from QCN file or to leave current IMEI? Write IMEI from QCN file! Send SPC...OK Writing QCN... Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D802 Reading info...OK Mode: Normal Model ID: D802 Firmware compiled date: Aug 05 2013 Firmware compiled time: 17:00:00 Firmware released date: Sep 6 2013 Firmware released time: 21:54:27 SW Version: M8974A-AAAANAZM-1.0.190036 IMEI: 357246-05-552321-9 SPC: 000000 Fixing IMEI... New IMEI: 358635-05-158440-8 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D802_357246055523219_16-01-2015_16-23-13.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D802_357246055523219_16-01-2015_16-34-18.SEC" Writing security area...OK Switching to Normal mode... Found model D802 at port COM41 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing QCN done! IMEI successfully fixed! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

01-16-2015, 16:59	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,845 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Also, we have prepared and sent You test Software version to PM. Try to make Repair Security and Repair IMEI by using this Software. If IMEI will be still NULL, most likely, device has HW issues.