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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-10-2017, 12:11   #1 (permalink)
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D821 hang on logo need help


D821 HANG ON LOGO NEED HELP[BOOTLODERUNLOCK OK,AFTER RESTART SHOWS BOOTLODER LOCKED]

Platform: LG Qualcomm
Selected port: COM46
Selected model: D821
Reading info...
Model ID: LGD821AT-0LGD821AT-00-V20a-NXS-XX-DEC-16
IMEI: 352136-06-953494-5
Android version:
Battery level: 4%
SW Version: LGD821AT-00-V20a-NXS-XX-DEC-16
Mode: Emergency
Initializing flash...OK
SW version: LGD821AT-00-V20a-NXS-XX-DEC-16-2014-LRX22C-USER-16G+0
Android version: 5.0.1
LAF Version: 1.0
Product ID: PT04S140328001864
IMEI: 352136-06-953494-5
Target operator: ro.build.target_coun
Hardware: rev_11
Performed by 2.5.8 Software version.
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Old 02-10-2017, 12:19   #2 (permalink)
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Hello.

Please, fully charge phone's battery, then try to reflash the phone after check phone's work.
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Old 02-10-2017, 12:25   #3 (permalink)
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Quote:
Originally Posted by octopus box View Post
hello.

Please, fully charge phone's battery, then try to reflash the phone after check phone's work.
can i flash v10b its safe?

Br
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Old 02-10-2017, 12:42   #4 (permalink)
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Yes, You can write V10 firmware, there shouldn't be problems with downgrading firmware in this phone.
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Old 02-11-2017, 06:01   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Yes, You can write V10 firmware, there shouldn't be problems with downgrading firmware in this phone.
Battery level: 81%

Opening "LGD821AT-00-V10b-NXS-OCT-31-2013-KRT16M-USER-16G+0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing rpm...OK
Writing tz...OK
Writing sdi...OK
Writing aboot...OK
Writing sbl1b...OK
Writing tzb...OK
Writing rpmb...OK
Writing abootb...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...OK
Writing cache...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...Failed!
Writing firmware done!
Performed by 2.5.8 Software version.
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Old 02-11-2017, 08:56   #6 (permalink)
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In what condition your phone is now?
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Old 02-11-2017, 09:24   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
In what condition your phone is now?
AFTER GOOGLE LOGO CIRCLES ONLY

[RECOVERY AND EMERGENCY MODE OK]
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Old 02-11-2017, 13:24   #8 (permalink)
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oct team any suggestion?
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Old 02-11-2017, 13:29   #9 (permalink)
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Please, try to reflsah the phone with another firmware, if problem still remain, it' can be HW issue.
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