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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-11-2016, 07:28   #1 (permalink)
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D850 kill switch bricked help


@Sir, can,t disable kill switch in lg D850, now phone stay in qualcomm mode event whitout connect test point an doesnt power on
please help me to kick phone out in qualcomm mode

Welcome to Octoplus/Octopus Box LG Software version 2.4.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.Failed!
Performed by 2.4.5 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.OK
Performed by 2.4.5 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM19
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.OK
Performed by 2.4.5 Software version.

thank you in advance
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Old 10-11-2016, 07:37   #2 (permalink)
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Hello.

Please, disconnect test point, remove battery from the phone, after insert battery and try to power on phone again, post here result.
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Old 10-11-2016, 07:42   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, disconnect test point, remove battery from the phone, after insert battery and try to power on phone again, post here result.
@Sir thank s for hanswer, phone still in qualcomm mode and no power on
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Old 10-11-2016, 07:43   #4 (permalink)
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In which condition phone was before You trying to perform Deactivate Kill Switch operation?
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Old 10-11-2016, 07:54   #5 (permalink)
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custommer bring phone for frp problem, when connect optimus cable its show on screen: DOWNLOAD DISABLED BY KILL SWITH, its way i make test point on phone
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Old 10-11-2016, 08:06   #6 (permalink)
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Deactivate Kill Switch neither test points can't damage your device, please try to reconnect test pints and repeat Deactivate Kill Switch operation again, make sure that You install correct drivers according to the Software manual.
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Old 10-13-2016, 16:33   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Deactivate Kill Switch neither test points can't damage your device, please try to reconnect test pints and repeat Deactivate Kill Switch operation again, make sure that You install correct drivers according to the Software manual.
failled to connect to server


Welcome to Octoplus/Octopus Box LG Software version 2.4.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM83
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.OK
Sending loader...OK
Connecting to server ...
Failed!
Performed by 2.4.5 Software version.
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Old 10-14-2016, 07:48   #8 (permalink)
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Please, make screenshot of your device manager with connected phone via testpoint and post here.
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Old 10-14-2016, 11:57   #9 (permalink)
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here is screenshot

http://postimg.org/image/w2gz0axcv/

Last edited by nyakam; 10-14-2016 at 12:04.
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Old 10-14-2016, 12:03   #10 (permalink)
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Please, try on another clean PC with win 7 / 8 /10, currently win XP isn't officially supported.

If You don't have another PC, then try to do next:
1. Connect phone to PC.
2. Release test points.
3. Press Deactivate Kill Switch button.
4. Post here full Software log.

Also, please check which phone model exactly do You have D850, D855 or D851?

Last edited by Octopus box; 10-14-2016 at 12:34.
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Old 10-14-2016, 12:17   #11 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try on another clean PC with win 7 / 8 /10, currently win XP isn't officially supported.

If You don't have another PC, then try to do next:
1. Connect phone to PC.
2. Release test points.
3. Press Deactivate Kill Switch button.
4. Post here full Software log.

Also, please check which phone model exactly do You have D855 or D851?
modele of phone is D850 sir
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Old 10-14-2016, 13:15   #12 (permalink)
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i try with v2.3.9


Welcome to Octoplus/Octopus Box LG Software version 2.3.9
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM85
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.Canceled!
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM85
Selected model: D850
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.OK
Sending loader...OK
Connecting to server ...OK
Initializing device...Failed!
Error code:
Performed by 2.3.9 software version.
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Old 10-14-2016, 13:55   #13 (permalink)
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Posts: 99,847
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Please contact us to Skype, or Yahoo! Messenger, we will check where can be the problem. Our contacts You can find in our profile.
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