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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-08-2017, 12:18   #1 (permalink)
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d851 could not connect


hello always giving this error

Welcome to Octoplus/Octopus Box LG Software version 2.5.9.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D851
Reading info...Failed!
Could not detect mode.
Performed by 2.5.9.3 Software version.
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Old 03-08-2017, 12:39   #2 (permalink)
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Hello.

Please, make sure that drivers are installed correctly and You read Software manual carefully:

Note: To connect the phone in Normal Mode, do one of the following:

1. Enable "USB Debugging" mode;
2. Type 277634#*# or *#546368#*851# or 3845*#851#, go to "Port Check Test" (or "SVC Menu -> Port Check Test") and switch "Port Check Test" to "Enabled".
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Old 03-08-2017, 12:51   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, make sure that drivers are installed correctly and You read Software manual carefully:

Note: To connect the phone in Normal Mode, do one of the following:

1. Enable "USB Debugging" mode;
2. Type 277634#*# or *#546368#*851# or 3845*#851#, go to "Port Check Test" (or "SVC Menu -> Port Check Test") and switch "Port Check Test" to "Enabled".
but how can i do this??? set not in on condition
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Old 03-08-2017, 12:54   #4 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D851
Reading info...
Model ID: Unknown
IMEI: 354153-06-261540-5
Android version: 4.4.2
Battery level: 46%
SW Version: D85510i
Mode: Emergency
Initializing flash...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually Power phone OFF, press and hold "Vol+" button and connect the cable (or P999 cable)
3. Connect cable and press "Ok" button.
Initializing flash...
Performed by 2.5.9.3 Software version.
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Old 03-08-2017, 13:08   #5 (permalink)
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What exactly You are trying to do? What is exact state of your phone?

As we cane see from the Software log your phone's models:
Quote:
D85510
but You are selecting D851 phone model. Which phone model exactly do You have, check on phone's PCB?!
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Old 03-08-2017, 13:11   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
What exactly You are trying to do? What is exact state of your phone?

As we cane see from the Software log your phone's models:

but You are selecting D851 phone model. Which phone model exactly do You have, check on phone's PCB?!
i see d801 in PCB, main broad.
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Old 03-08-2017, 13:14   #7 (permalink)
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if you take responsibility i,ll try with d855
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Old 03-08-2017, 13:43   #8 (permalink)
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What exactly You are trying to do? What is exact state of your phone?
If You want to reflash the phone, then select correct phone mode and correct firmware file and perform Write Firmware operation.
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Old 03-08-2017, 14:03   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
What exactly You are trying to do? What is exact state of your phone?
If You want to reflash the phone, then select correct phone mode and correct firmware file and perform Write Firmware operation.
the problem is 3g not working 1st,
i tried with network repair but after baseband gone,
after write sec baseband come back i decide to flash the phone and after that see the log,s now its in just download mode
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Old 03-08-2017, 14:44   #10 (permalink)
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If You want to reflash the phone, then select correct phone mode and correct firmware file and perform Write Firmware operation.
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Old 03-08-2017, 15:10   #11 (permalink)
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Quote:
Originally Posted by Octopus box View Post
If You want to reflash the phone, then select correct phone mode and correct firmware file and perform Write Firmware operation.
everything is correct selected , but why its fails?
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Old 03-08-2017, 15:38   #12 (permalink)
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Quote:
Selected model: D851
Quote:
SW Version: D85510i
Quote:
i see d801 in PCB, main broad.
Are You sure that You have selected everything correct?! Where is Software log of Write Firmware operation?!

Last edited by Octopus box; 03-09-2017 at 09:12.
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Old 03-08-2017, 15:43   #13 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Are You sure that You select everything correct?! Where is Software log of Write Firmware operation?!
yes as i said, i flashed successfully , but now problem still same just 2G

Welcome to Octoplus/Octopus Box LG Software version 2.5.9.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D851
Reading info...
Model ID: Unknown
IMEI: 354153-06-261540-5
Android version: 4.4.2
Battery level: 40%
SW Version: D85510i
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V10i-GLOBAL-COM-SEP-29-2014-32G+0
Android version: 4.4.2
LAF Version: 1.0
Product ID: SM05S141108000480
IMEI: 354153-06-302843-4
Target operator: GLOBAL
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
--------------------------------------------------------------------------------
Opening "D851_V10R_00 (2).oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing tz...OK
Writing boot...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing factory...OK
Writing system...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Performed by 2.5.9.3 Software version.
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Old 03-08-2017, 15:44   #14 (permalink)
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now see, after flash ,.
now just tell how to fix 3g 4g?

Platform: LG Qualcomm
Selected port: COM17
Selected model: D851
Reading info...
Model ID: LG-D851
IMEI: 354153-06-302843-4
Android version: 4.4.2
Battery level: 35%
SW Version: D85110r
Mode: Normal
Firmware compiled date: Aug 06 2014
Firmware compiled time: 17:00:00
Firmware released date: Nov 6 2014
Firmware released time: 20:03:36
SW Version: MPSS.DI.2.0.1.c1.13-00018-M8974AAAAANPZM-1.01651016.3717.1
IMEI: 354153-06-302843-4
SPC: 000000
Performed by 2.5.9.3 Software version.
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Old 03-08-2017, 15:48   #15 (permalink)
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You can try to write QCN file, after check for the network. Also, You can try to read out QCN file from other correctly working phone (same phone model) and write into your device, after check for 3g network.
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