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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-12-2014, 06:57   #1 (permalink)
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Exclamation d851 imei repair help [Solved]


stuck on this. using latest 1.6.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D851
Reading info...OK
Mode: Normal
Model ID: D85110c
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 21:34:45
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014088-00-008215-5
Fixing IMEI...
New IMEI: 014088-00-008xxxxx
Reading NVM...OK
Backup saved to "D851_01408800008xxxx_12-08-2014_00-43-47.NVM"
Switching to Download mode...OK
Initializing flash...Failed!
Initializing flash...
 
Old 08-12-2014, 09:02   #2 (permalink)
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Hello.

Please switch the phone to Emergency Mode manually (To enter emergency mode, power phone OFF, press and hold "Vol+" button and connect USB cable), then make Read Info and post here Software log.
 
Old 08-15-2014, 08:35   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please switch the phone to Emergency Mode manually (To enter emergency mode, power phone OFF, press and hold "Vol+" button and connect USB cable), then make Read Info and post here Software log.
Please team help me i'm trying to connect LG G3 D850 AT&T but cannot read i enabled the USB Debugging but the software doesn't find the phone.
 
Old 08-15-2014, 10:07   #4 (permalink)
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Hello.

To connect LG D851, please, do the next:
1. Disconnect all other devices from PC, re-boot the PC, re-start the phone.
2. Turn on USB Debugging Mode in the phone.
3. Go to "Settings->PC connection->Select USB connection method" and select "Charge phone" option.

After this steps install LG PC Suite, connect the phone to PC and check whether COM port appears.
 
Old 08-16-2014, 10:32   #5 (permalink)
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Thanks got it working
 
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