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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 08-24-2014, 06:53   #1 (permalink)
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d851 imei repair HELP [Solved]


Platform: LG Qualcomm
Selected port: COM7
Selected model: D851
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-D851
SW version: LGD851AT-01-V10c-310-260-JUN-20-2014+0
LAF Version: 1.0
Product ID:
IMEI: 014088-00-00821x-x
Target operator: TMO
Hardware: rev_10
Battery level: 39%
Fixing IMEI...
New IMEI: 014088-00-008219-7
Switching to Normal mode...
Found model D85110c at port COM7
Reading NVM...OK
Backup saved to "D851_0140880000821xx_17-08-2014_18-56-15.NVM"
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF and press and hold "Vol+" button)
3. Connect cable and press "Ok" button.
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D851_0140880000821xx_17-08-2014_19-06-24.SEC"
Writing security area...Failed!
Error code: ZXLCALSZXD

i get this error code every time. others have solved this issue. please let me know thank you

Last edited by Octopus box; 08-27-2014 at 16:43.
 
Old 08-24-2014, 09:52   #2 (permalink)
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Hello.

Please use the latest Software version (Software) and post here new software log.

Also, please upload somewhere security backup file "D851_0140880000821xx_17-08-2014_19-06-24.SEC" and post here the link. We will research and say You the result.
 
Old 08-24-2014, 22:01   #3 (permalink)
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I am using software version 1.6.7 newest one !!!

And security upload is here :
 
Old 08-24-2014, 22:18   #4 (permalink)
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Quote:
Originally Posted by solidus636 View Post
I am using software version 1.6.7 newest one !!!

And security upload is here :
here you go:

https://www.dropbox.com/s/vkp1hm4bw7...30-18.SEC?dl=0
 
Old 08-25-2014, 04:15   #5 (permalink)
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same error also using latest version

Quote:
Originally Posted by solidus636 View Post
Welcome to Octoplus/Octopus Box LG Software version 1.6.7
-----------------------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM51
Selected model: D851
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LG-D851
SW version: LGD851AT-01-V10c-310-260-JUN-20-2014+0
LAF Version: 1.0
Product ID:
IMEI: 014088-00-008215-5
Target operator: TMO
Hardware: rev_10
Battery level: 75%
Reading partition...OK
Reading security area...OK
Backup saved to "D851_0140880000821xx_24-08-2014_22-10-43.SEC"
Writing security area...Failed!
Error code: ZXLCALSZXD
 
Old 08-27-2014, 10:00   #6 (permalink)
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We have prepared and sent You test Software version to PM. Try to repeat the operation by using this Software and post here log.
 
Old 08-27-2014, 16:30   #7 (permalink)
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SOLVED

Platform: LG Qualcomm
Selected port: COM51
Selected model: D851
Reading info...OK
Mode: Normal
Model ID: D85110c
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 21:34:45
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014088-00-00821x-x
Fixing IMEI...
New IMEI: 014088-00-00821x-x
Reading NVM...OK
Backup saved to "D851_0140880000821xx_27-08-2014_09-53-51.NVM"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D851_0140880000821xx_27-08-2014_09-58-57.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D85110c at port COM51
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

thanks!!
 
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Old 08-28-2014, 00:39   #8 (permalink)
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I have the same problem. Can you please send me the test software?
 
Old 08-28-2014, 06:24   #9 (permalink)
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Yes, of course, we have sent You test Software version to PM. Try to repeat the operation by using this Software and post here log.
 
Old 08-28-2014, 17:02   #10 (permalink)
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I need the test software too. Sent it to me .
 
Old 08-28-2014, 17:07   #11 (permalink)
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Check your PM, we have sent You test Software version.
 
Old 08-31-2014, 05:58   #12 (permalink)
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can i also get the test software too please
 
Old 08-31-2014, 09:12   #13 (permalink)
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@ hectorm37166

Hello.

Yes, of course, we have sent You test Software version to PM. Try to repeat the operation by using this Software and post here log.
 
Old 08-31-2014, 17:14   #14 (permalink)
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plzz send me this software because imhaving the exact same problem
 
Old 08-31-2014, 18:05   #15 (permalink)
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Can I please have this software, I'm also having the same problem.....THX
 
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