d851 No download Mode

[moh_boulk17]

d851 No download Mode restart and then go at fastmode
problem in phone 3g no work


Checking data...OK
Platform: LG Qualcomm
Selected port: COM67
Selected model: D851
Reading info...
Model ID: Unknown
IMEI: 01xxxxxxxxxxxxxxxxx
Mode: Normal
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 21:34:45
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 0xxxxxxxxxxxxxxx
SPC: 000000
Fixing IMEI...
New IMEI: 01xxxxxxxxxxxxxxx
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D851_01xxxxxxxxx_31-07-2016_22-21-06.qcn"
Do you want to create security backup?
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and
hold "Vol+" button and connect the cable (or P990 cable))
3. Connect cable and press "Ok" button.
Failed!
Backup saved to "D851_01xxxxxxxxx_31-07-2016_22-26-07.SEC"
Performed by 2.3.6 software version.

[upperPDC]

using special serial to get into Downlaod mode

[Octopus box]

Hello.

Which devices are appeared in Device manager, after You perform these steps, make screenshot and post here:

Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and
hold "Vol+" button and connect the cable (or P990 cable))
3. Connect cable and press "Ok" button.

[moh_boulk17]

Originally Posted by Octopus box

Hello.

Which devices are appeared in Device manager, after You perform these steps, make screenshot and post here:

Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and
hold "Vol+" button and connect the cable (or P990 cable))
3. Connect cable and press "Ok" button.

i do it vol+ and connect cable but go in fastmoode

[Octopus box]

Please, make sure that You use P990 cable, after post here result.

[moh_boulk17]

yes i use this cable

[Octopus box]

Originally Posted by moh_boulk17

yes i use this cable

What is exact state of the phone? What exactly You want to do?

[moh_boulk17]

this phone work only 2g i write qcn from ur support and i want fix imei and then want do repair network

[Octopus box]

Originally Posted by moh_boulk17

this phone work only 2g i write qcn from ur support and i want fix imei and then want do repair network

Please, try to set up APN manually, after check 3g network again.

[moh_boulk17]

i told only 2 g work i know about apn ..... and i told u if i use 3g only network go and no can call and when use 2g network came and can use call normal

but why u not tell me why no can use download mode??

[Octopus box]

Originally Posted by moh_boulk17

i told only 2 g work i know about apn ..... and i told u if i use 3g only network go and no can call and when use 2g network came and can use call normal

but why u not tell me why no can use download mode??

Please, try to perform Write QCN operation, after check for 3g network, if You want to perform Repair IMEI operation, please check Skip Read Write QCN during operation option, then post here full Software log, if You can't put the phone into Download mode manually, most likely You have custom firmware on your phone, all operations are not supported for custom firmwares.

[moh_boulk17]

Originally Posted by Octopus box

Please, try to perform Write QCN operation, after check for 3g network, if You want to perform Repair IMEI operation, please check Skip Read Write QCN during operation option, then post here full Software log, if You can't put the phone into Download mode manually, most likely You have custom firmware on your phone, all operations are not supported for custom firmwares.

and if i flash it with frimwaer from ur support not risk ?

[Octopus box]

Originally Posted by moh_boulk17

and if i flash it with frimwaer from ur support not risk ?

You can try to reflash phone with firmware from the Support Area, but make sure that You don't downgrade firmware version, downgrade can damage your device.

[moh_boulk17]

i not can flash it no go to download mode and go to fast mode
and i use cable p999 and i test for vol+ many time and go to fast mode again


Checking data...OK
Platform: LG Qualcomm
Selected port: COM197
Selected model: D851TN
Reading info...
Model ID: Unknown
IMEI: 0xxxxxxxxxxxxxxxxx
Android version: 4.4.2
Battery level: 82%
Mode: Normal
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 21:34:45
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 0xxxxxxxxxxxxxx
SPC: 000000
Opening "D851_V10R_00_5.oct"...OK
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and
hold "Vol+" button and connect the cable (or P990 cable))
3. Connect cable and press "Ok" button.
Failed!
Performed by 2.3.6 software version.

[Octopus box]

If You can't able to put the phone into Emergency mode You will not able to reflash it, You can try to repair your phone with Software which supports it via EMMC or JTAG.