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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-07-2016, 11:03   #1 (permalink)
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D855 deactivate Kill Switch Problem


hello team,

when i connect the D855 to usb cable with and without battery

detect Qualcomm HS-USB QDLoader 9008 without GND connecting

when try to repair octoplus :

3. Release testpoint.OK
Sending loader...OK
Connecting to server ...OK
Initializing device...Failed!
Error code: Open multi failed, unknown err
Performed by 2.3.0 software version.

driver is correctly installed
pc changed
usb cable changed

please provide me way to repair phone

thanks

BR,

BEHBOODI
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Old 06-07-2016, 12:34   #2 (permalink)
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Hello.

As i understand your boot area is damaged, You need to repair phone first, Deactivate Kill Switch operation are don't repair phone, it helps to remove Mcaffe block for Download mode. You can try to repair phone via USB with Medusa Pro Software.
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Old 06-07-2016, 12:46   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

As i understand your boot area is damaged, You need to repair phone first, Deactivate Kill Switch operation are don't repair phone, it helps to remove Mcaffe block for Download mode. You can try to repair phone via USB with Medusa Pro Software.
Already tested with octoplus jtag pro

not detect the phone
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Old 06-07-2016, 13:06   #4 (permalink)
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Selected device model: LG D855 USB
Connecting. Please wait...
MI: Open multi failed, unknown error
Please connect the target device and power it on...

with octolus jtag
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Old 06-07-2016, 13:21   #5 (permalink)
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Quote:
Originally Posted by BEHBOODI View Post
Selected device model: LG D855 USB
Connecting. Please wait...
MI: Open multi failed, unknown error
Please connect the target device and power it on...

with octolus jtag
Please, make sure that You use the latest Software version and drivers are installed correctly according to the Software manual.
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Old 06-07-2016, 14:17   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, make sure that You use the latest Software version and drivers are installed correctly according to the Software manual.
already all method and ways tested
no luck
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Old 06-07-2016, 14:39   #7 (permalink)
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Quote:
Originally Posted by BEHBOODI View Post
already all method and ways tested
no luck
You can try to restore this phone via EMCC with Medusa Pro Software or Octoplus Pro JTAG.
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