D855 g3 4g problem repair imei [Solved] - GSM-Forum

carlos2301 · 11-11-2014, 12:04

hello team octopus box! and successfully repaired imei of LG G3 855 but now the 4g does not work ... sorry for my English

OCTOPLUS 1.7.4

Octopus box · 11-11-2014, 12:21

Hello.

Please post here full Software log of "Repair IMEI" operation.

carlos2301 · 11-11-2014, 15:06

Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\11-11-2014_10-51-56.log" created.
11/11/2014 10:52:00 > Welcome to Octoplus/Octopus Box LG Software version 1.7.4
11/11/2014 10:52:35 > --------------------------------------------------------------------------------
11/11/2014 10:52:35 > Platform: LG Qualcomm
11/11/2014 10:52:35 > Selected port: COM6
11/11/2014 10:52:35 > Selected model: D855
11/11/2014 10:52:35 > Reading info...11/11/2014 10:52:36 > OK
11/11/2014 10:52:36 > Mode: Normal
11/11/2014 10:52:36 > Model ID: D855
11/11/2014 10:52:36 > Firmware compiled date: Sep 02 2014
11/11/2014 10:52:36 > Firmware compiled time: 04:00:00
11/11/2014 10:52:36 > Firmware released date: Sep 29 2014
11/11/2014 10:52:36 > Firmware released time: 14:00:13
11/11/2014 10:52:36 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1
11/11/2014 10:52:36 > IMEI: 355673-06-131592-0
11/11/2014 10:52:36 > SPC: 000000
11/11/2014 10:53:11 > --------------------------------------------------------------------------------
11/11/2014 10:53:11 > Platform: LG Qualcomm
11/11/2014 10:53:11 > Selected port: COM6
11/11/2014 10:53:11 > Selected model: D855
11/11/2014 10:53:11 > Reading info...11/11/2014 10:53:11 > OK
11/11/2014 10:53:11 > Mode: Normal
11/11/2014 10:53:11 > Model ID: D855
11/11/2014 10:53:11 > Firmware compiled date: Sep 02 2014
11/11/2014 10:53:11 > Firmware compiled time: 04:00:00
11/11/2014 10:53:11 > Firmware released date: Sep 29 2014
11/11/2014 10:53:11 > Firmware released time: 14:00:13
11/11/2014 10:53:11 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1
11/11/2014 10:53:11 > IMEI: 355673-06-131592-0
11/11/2014 10:53:11 > SPC: 000000
11/11/2014 10:54:07 > --------------------------------------------------------------------------------
11/11/2014 10:54:07 > Platform: LG Qualcomm
11/11/2014 10:54:07 > Selected port: COM6
11/11/2014 10:54:07 > Selected model: D855
11/11/2014 10:54:07 > Reading info...11/11/2014 10:54:07 > OK
11/11/2014 10:54:07 > Mode: Normal
11/11/2014 10:54:07 > Model ID: D855
11/11/2014 10:54:07 > Firmware compiled date: Sep 02 2014
11/11/2014 10:54:07 > Firmware compiled time: 04:00:00
11/11/2014 10:54:07 > Firmware released date: Sep 29 2014
11/11/2014 10:54:07 > Firmware released time: 14:00:13
11/11/2014 10:54:07 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1
11/11/2014 10:54:07 > IMEI: 355673-06-131592-0
11/11/2014 10:54:07 > SPC: 000000
11/11/2014 10:54:19 > --------------------------------------------------------------------------------
11/11/2014 10:54:19 > Checking data...11/11/2014 10:54:20 > OK
11/11/2014 10:54:20 > Platform: LG Qualcomm
11/11/2014 10:54:20 > Selected port: COM6
11/11/2014 10:54:20 > Selected model: D855
11/11/2014 10:54:20 > Reading info...11/11/2014 10:54:20 > OK
11/11/2014 10:54:20 > Mode: Normal
11/11/2014 10:54:20 > Model ID: D855
11/11/2014 10:54:20 > Firmware compiled date: Sep 02 2014
11/11/2014 10:54:20 > Firmware compiled time: 04:00:00
11/11/2014 10:54:20 > Firmware released date: Sep 29 2014
11/11/2014 10:54:20 > Firmware released time: 14:00:13
11/11/2014 10:54:21 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1
11/11/2014 10:54:21 > IMEI: 355673-06-131592-0
11/11/2014 10:54:21 > SPC: 000000
11/11/2014 10:54:21 > Fixing IMEI...
11/11/2014 10:54:21 > New IMEI: 355673-06-130693-7
11/11/2014 10:54:21 > Reading QCN...
11/11/2014 10:54:21 > Send SPC...11/11/2014 10:54:21 > OK
11/11/2014 10:54:21 > Reading Mobile Property...11/11/2014 10:54:21 > OK
11/11/2014 10:54:21 > Reading Feature Mask...11/11/2014 10:54:21 > OK
11/11/2014 10:54:21 > Reading Roaming List 0...11/11/2014 10:54:21 > OK
11/11/2014 10:54:21 > Reading NV_Numbered Items...11/11/2014 10:58:04 > OK
11/11/2014 10:58:04 > Reading NV_Numbered SIM1 Items...11/11/2014 11:01:34 > OK
11/11/2014 11:01:34 > Reading NV_Numbered SIM2 Items...11/11/2014 11:04:59 > OK
11/11/2014 11:05:00 > Reading NV Items...11/11/2014 11:05:04 > OK
11/11/2014 11:05:04 > Reading EFS...11/11/2014 11:05:05 > OK
11/11/2014 11:05:05 > Reading Provisioning Items...11/11/2014 11:05:09 > OK
11/11/2014 11:05:09 > Reading QCN done!
11/11/2014 11:05:09 > Backup saved to "D855_355673061315920_11-11-2014_10-54-21.qcn"
11/11/2014 11:05:09 > Switching to Download mode...11/11/2014 11:06:35 > OK
11/11/2014 11:06:35 > Initializing flash...11/11/2014 11:06:36 > OK
11/11/2014 11:06:36 > Reading partition...11/11/2014 11:06:40 > OK
11/11/2014 11:06:40 > Reading security area...11/11/2014 11:10:05 > OK
11/11/2014 11:10:05 > Backup saved to "D855_355673061315920_11-11-2014_11-06-40.SEC"
11/11/2014 11:10:05 > Writing security area...11/11/2014 11:10:08 > OK
11/11/2014 11:10:08 > Switching to Normal mode...
11/11/2014 11:10:39 > Found model D855 at port COM6
11/11/2014 11:10:39 > Send SPC...11/11/2014 11:10:39 > OK
11/11/2014 11:10:39 > Writing QCN...
11/11/2014 11:10:39 > Writing EFS...11/11/2014 11:10:46 > OK
11/11/2014 11:10:46 > Writing NV_Numbered Items...11/11/2014 11:10:48 > OK
11/11/2014 11:10:48 > Writing NV_Numbered SIM1 Items...11/11/2014 11:10:48 > OK
11/11/2014 11:10:48 > Writing NV_Numbered SIM2 Items...11/11/2014 11:10:48 > OK
11/11/2014 11:10:48 > Writing Provisioning Items...11/11/2014 11:10:54 > OK
11/11/2014 11:10:55 > Writing QCN done!
11/11/2014 11:10:55 > IMEI successfully fixed!
11/11/2014 11:10:55 > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

carlos2301 · 11-11-2014, 15:07

signal and date. 2g.3g.3g plus perfect. signal 4g no work

carlos2301 · 11-11-2014, 15:10

Thanks for the help octopus team, but what else I can do to get back to 4g data

Octopus box · 11-11-2014, 15:49

Write "D855_355673061315920_11-11-2014_11-06-40.SEC" security backup into the phone and check whether 4G is working.

Perform "Read NVM" operation and upload received backup. Also upload "D855_355673061315920_11-11-2014_10-54-21.qcn" QCN backup and post here download links.

carlos2301 · 11-12-2014, 12:13

hello team octopus.

write sec security working 4g "D855_355673061315920_11-11-2014_11-06-40.SEC work 4G PERFECT.

no call .black list. spain imei 355673061315920

D855_355673061315920_11-11-2014_10-54-21.qcn

MEGA LINK

https://mega.co.nz/#!Z5hm0ADQ!8oAnAG...mlGPj8mEP-LABk

THANZ TEAM

carlos2301 · 11-12-2014, 12:23

what else I can do octopus team?

thanz

Octopus box · 11-12-2014, 12:26

Quote:

Perform "Read NVM" operation and upload received backup.

Also post here NVN backup (after You have written the first Security backup, when the phone has 4G). Then we will prepare test Software version for You.

carlos2301 · 11-12-2014, 12:34

thanz!!!!!!!!! octopus team

carlos2301 · 11-12-2014, 13:06

Nv no, you can do the test program?

carlos2301 · 11-12-2014, 13:24

NV D855 https://mega.co.nz/#!h8wniapY!MqNWJ8...9yJgE2WKKnovCo

Bienvenido en Octoplus/Octopus Box LG Software version 1.7.4
--------------------------------------------------------------------------------
Plataforma: LG Qualcomm
Puerto seleccionado: COM16
Modelo seleccionado: D855
Lectura de la información...OK
Mode: Normal
Model ID: D855
Firmware compiled date: Sep 02 2014
Firmware compiled time: 04:00:00
Firmware released date: Sep 29 2014
Firmware released time: 14:00:13
Versión de SW: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-
1.01701338.5067.1
IMEI: 355673-06-130693-7
SPC: 000000
Selecting output file...OK
Destination file: "D855_355673061306937_12-11-2014_13-18-03.NVM"
Reading NVM...OK

Octopus box · 11-12-2014, 13:35

No, please write the first Security backup to return the device to the previous state and then read out NVM. As I see, IMEI is not old in your device now.

carlos2301 · 11-12-2014, 13:54

ok, I'll post this, thanks

Octopus box · 11-12-2014, 16:39

We have prepared and sent You test Software version to PM. Do the next:

1. Install this Software version.
2. Take out SIM and SD cards from the phone.
3. Write the first security backup "D855_355673061315920_11-11-2014_11-06-40.SEC" back into the phone.
4. Re-start the phone.
5. Make Repair IMEI again.
6. Insert SIM card, wait 5-7 minutes and try to find and select network manually.
7. Write here the result.

11-11-2014, 12:04	#1 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	D855 g3 4g problem repair imei [Solved] hello team octopus box! and successfully repaired imei of LG G3 855 but now the 4g does not work ... sorry for my English OCTOPLUS 1.7.4 Last edited by Octopus box; 11-12-2014 at 17:35.

11-11-2014, 15:06	#3 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	Log Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\11-11-2014_10-51-56.log" created. 11/11/2014 10:52:00 > Welcome to Octoplus/Octopus Box LG Software version 1.7.4 11/11/2014 10:52:35 > -------------------------------------------------------------------------------- 11/11/2014 10:52:35 > Platform: LG Qualcomm 11/11/2014 10:52:35 > Selected port: COM6 11/11/2014 10:52:35 > Selected model: D855 11/11/2014 10:52:35 > Reading info...11/11/2014 10:52:36 > OK 11/11/2014 10:52:36 > Mode: Normal 11/11/2014 10:52:36 > Model ID: D855 11/11/2014 10:52:36 > Firmware compiled date: Sep 02 2014 11/11/2014 10:52:36 > Firmware compiled time: 04:00:00 11/11/2014 10:52:36 > Firmware released date: Sep 29 2014 11/11/2014 10:52:36 > Firmware released time: 14:00:13 11/11/2014 10:52:36 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1 11/11/2014 10:52:36 > IMEI: 355673-06-131592-0 11/11/2014 10:52:36 > SPC: 000000 11/11/2014 10:53:11 > -------------------------------------------------------------------------------- 11/11/2014 10:53:11 > Platform: LG Qualcomm 11/11/2014 10:53:11 > Selected port: COM6 11/11/2014 10:53:11 > Selected model: D855 11/11/2014 10:53:11 > Reading info...11/11/2014 10:53:11 > OK 11/11/2014 10:53:11 > Mode: Normal 11/11/2014 10:53:11 > Model ID: D855 11/11/2014 10:53:11 > Firmware compiled date: Sep 02 2014 11/11/2014 10:53:11 > Firmware compiled time: 04:00:00 11/11/2014 10:53:11 > Firmware released date: Sep 29 2014 11/11/2014 10:53:11 > Firmware released time: 14:00:13 11/11/2014 10:53:11 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1 11/11/2014 10:53:11 > IMEI: 355673-06-131592-0 11/11/2014 10:53:11 > SPC: 000000 11/11/2014 10:54:07 > -------------------------------------------------------------------------------- 11/11/2014 10:54:07 > Platform: LG Qualcomm 11/11/2014 10:54:07 > Selected port: COM6 11/11/2014 10:54:07 > Selected model: D855 11/11/2014 10:54:07 > Reading info...11/11/2014 10:54:07 > OK 11/11/2014 10:54:07 > Mode: Normal 11/11/2014 10:54:07 > Model ID: D855 11/11/2014 10:54:07 > Firmware compiled date: Sep 02 2014 11/11/2014 10:54:07 > Firmware compiled time: 04:00:00 11/11/2014 10:54:07 > Firmware released date: Sep 29 2014 11/11/2014 10:54:07 > Firmware released time: 14:00:13 11/11/2014 10:54:07 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1 11/11/2014 10:54:07 > IMEI: 355673-06-131592-0 11/11/2014 10:54:07 > SPC: 000000 11/11/2014 10:54:19 > -------------------------------------------------------------------------------- 11/11/2014 10:54:19 > Checking data...11/11/2014 10:54:20 > OK 11/11/2014 10:54:20 > Platform: LG Qualcomm 11/11/2014 10:54:20 > Selected port: COM6 11/11/2014 10:54:20 > Selected model: D855 11/11/2014 10:54:20 > Reading info...11/11/2014 10:54:20 > OK 11/11/2014 10:54:20 > Mode: Normal 11/11/2014 10:54:20 > Model ID: D855 11/11/2014 10:54:20 > Firmware compiled date: Sep 02 2014 11/11/2014 10:54:20 > Firmware compiled time: 04:00:00 11/11/2014 10:54:20 > Firmware released date: Sep 29 2014 11/11/2014 10:54:20 > Firmware released time: 14:00:13 11/11/2014 10:54:21 > SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1.01701338.5067.1 11/11/2014 10:54:21 > IMEI: 355673-06-131592-0 11/11/2014 10:54:21 > SPC: 000000 11/11/2014 10:54:21 > Fixing IMEI... 11/11/2014 10:54:21 > New IMEI: 355673-06-130693-7 11/11/2014 10:54:21 > Reading QCN... 11/11/2014 10:54:21 > Send SPC...11/11/2014 10:54:21 > OK 11/11/2014 10:54:21 > Reading Mobile Property...11/11/2014 10:54:21 > OK 11/11/2014 10:54:21 > Reading Feature Mask...11/11/2014 10:54:21 > OK 11/11/2014 10:54:21 > Reading Roaming List 0...11/11/2014 10:54:21 > OK 11/11/2014 10:54:21 > Reading NV_Numbered Items...11/11/2014 10:58:04 > OK 11/11/2014 10:58:04 > Reading NV_Numbered SIM1 Items...11/11/2014 11:01:34 > OK 11/11/2014 11:01:34 > Reading NV_Numbered SIM2 Items...11/11/2014 11:04:59 > OK 11/11/2014 11:05:00 > Reading NV Items...11/11/2014 11:05:04 > OK 11/11/2014 11:05:04 > Reading EFS...11/11/2014 11:05:05 > OK 11/11/2014 11:05:05 > Reading Provisioning Items...11/11/2014 11:05:09 > OK 11/11/2014 11:05:09 > Reading QCN done! 11/11/2014 11:05:09 > Backup saved to "D855_355673061315920_11-11-2014_10-54-21.qcn" 11/11/2014 11:05:09 > Switching to Download mode...11/11/2014 11:06:35 > OK 11/11/2014 11:06:35 > Initializing flash...11/11/2014 11:06:36 > OK 11/11/2014 11:06:36 > Reading partition...11/11/2014 11:06:40 > OK 11/11/2014 11:06:40 > Reading security area...11/11/2014 11:10:05 > OK 11/11/2014 11:10:05 > Backup saved to "D855_355673061315920_11-11-2014_11-06-40.SEC" 11/11/2014 11:10:05 > Writing security area...11/11/2014 11:10:08 > OK 11/11/2014 11:10:08 > Switching to Normal mode... 11/11/2014 11:10:39 > Found model D855 at port COM6 11/11/2014 11:10:39 > Send SPC...11/11/2014 11:10:39 > OK 11/11/2014 11:10:39 > Writing QCN... 11/11/2014 11:10:39 > Writing EFS...11/11/2014 11:10:46 > OK 11/11/2014 11:10:46 > Writing NV_Numbered Items...11/11/2014 11:10:48 > OK 11/11/2014 11:10:48 > Writing NV_Numbered SIM1 Items...11/11/2014 11:10:48 > OK 11/11/2014 11:10:48 > Writing NV_Numbered SIM2 Items...11/11/2014 11:10:48 > OK 11/11/2014 11:10:48 > Writing Provisioning Items...11/11/2014 11:10:54 > OK 11/11/2014 11:10:55 > Writing QCN done! 11/11/2014 11:10:55 > IMEI successfully fixed! 11/11/2014 11:10:55 > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

11-12-2014, 12:13	#7 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	Qcn mega hello team octopus. write sec security working 4g "D855_355673061315920_11-11-2014_11-06-40.SEC work 4G PERFECT. no call .black list. spain imei 355673061315920 D855_355673061315920_11-11-2014_10-54-21.qcn MEGA LINK https://mega.co.nz/#!Z5hm0ADQ!8oAnAG...mlGPj8mEP-LABk THANZ TEAM

11-11-2014, 12:21	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please post here full Software log of "Repair IMEI" operation.

11-11-2014, 15:07	#4 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	signal and date. 2g.3g.3g plus perfect. signal 4g no work

11-11-2014, 15:10	#5 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	Thanks for the help octopus team, but what else I can do to get back to 4g data

11-11-2014, 15:49	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Write "D855_355673061315920_11-11-2014_11-06-40.SEC" security backup into the phone and check whether 4G is working. Perform "Read NVM" operation and upload received backup. Also upload "D855_355673061315920_11-11-2014_10-54-21.qcn" QCN backup and post here download links.

11-12-2014, 12:23	#8 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	what else I can do octopus team? thanz

11-12-2014, 12:34	#10 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	thanz!!!!!!!!! octopus team

11-12-2014, 13:06	#11 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	Nv no, you can do the test program?

11-12-2014, 13:24	#12 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	NV D855 https://mega.co.nz/#!h8wniapY!MqNWJ8...9yJgE2WKKnovCo Bienvenido en Octoplus/Octopus Box LG Software version 1.7.4 -------------------------------------------------------------------------------- Plataforma: LG Qualcomm Puerto seleccionado: COM16 Modelo seleccionado: D855 Lectura de la información...OK Mode: Normal Model ID: D855 Firmware compiled date: Sep 02 2014 Firmware compiled time: 04:00:00 Firmware released date: Sep 29 2014 Firmware released time: 14:00:13 Versión de SW: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM- 1.01701338.5067.1 IMEI: 355673-06-130693-7 SPC: 000000 Selecting output file...OK Destination file: "D855_355673061306937_12-11-2014_13-18-03.NVM" Reading NVM...OK

11-12-2014, 13:35	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	No, please write the first Security backup to return the device to the previous state and then read out NVM. As I see, IMEI is not old in your device now.

11-12-2014, 13:54	#14 (permalink)
carlos2301 Junior Member Join Date: Jul 2012 Posts: 29 Member: 1784800 Status: Offline Thanks Meter: 0	ok, I'll post this, thanks

11-12-2014, 16:39	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We have prepared and sent You test Software version to PM. Do the next: 1. Install this Software version. 2. Take out SIM and SD cards from the phone. 3. Write the first security backup "D855_355673061315920_11-11-2014_11-06-40.SEC" back into the phone. 4. Re-start the phone. 5. Make Repair IMEI again. 6. Insert SIM card, wait 5-7 minutes and try to find and select network manually. 7. Write here the result.