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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-22-2016, 09:52   #1 (permalink)
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D855 hang on logo


hi sir

i have D855 phone ,hang on logo
on support i can't see v10 32gb flash file
please guide me for flash file

Code:
Welcome to Octoplus/Octopus Box LG Software version 2.3.0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM24
Selected model: D855
Reading info...
Model ID: LG-D855
IMEI: 355673-06-364844-3
Android version: 4.4.2
Battery level: 11%
Mode: Emergency
Initializing flash...OK
SW version: LGD855AT-00-V10o-AME-XX-DEC-09-2014-32G+0
LAF Version: 1.0
Product ID: SM08S140823001715
IMEI: 355673-06-364844-3
Target operator: GLOBAL
Hardware: rev_10
Performed by 2.3.0 software version.





thank you
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Old 05-23-2016, 08:21   #2 (permalink)
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Hello.

Currently there are 2 firmwares V20 32gb version at the Support Area. You can try to reflash your phone with these files.
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Old 05-25-2016, 06:36   #3 (permalink)
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hi sir

yes i had already tried one of them but result was as below
what will be this?

Code:
5/22/2016 2:10:06 PM > Checking data...5/22/2016 2:10:07 PM > OK
5/22/2016 2:10:07 PM > Platform: LG Qualcomm
5/22/2016 2:10:07 PM > Selected port: COM24
5/22/2016 2:10:07 PM > Selected model: D855
5/22/2016 2:10:07 PM > Reading info...
5/22/2016 2:10:10 PM > Model ID: LG-D855
5/22/2016 2:10:10 PM > IMEI: 355673-06-364844-3
5/22/2016 2:10:10 PM > Android version: 4.4.2
5/22/2016 2:10:10 PM > Battery level: 14%
5/22/2016 2:10:12 PM > Mode: Emergency
5/22/2016 2:10:12 PM > Initializing flash...5/22/2016 2:10:14 PM > OK
5/22/2016 2:10:15 PM > SW version: LGD855AT-00-V10o-AME-XX-DEC-09-2014-32G+0
5/22/2016 2:10:15 PM > LAF Version: 1.0
5/22/2016 2:10:15 PM > Product ID: SM08S140823001715
5/22/2016 2:10:15 PM > IMEI: 355673-06-364844-3
5/22/2016 2:10:15 PM > Target operator: GLOBAL
5/22/2016 2:10:15 PM > Hardware: rev_10
5/22/2016 2:10:15 PM > Opening "D85520i_00_32GB.oct"...5/22/2016 2:10:15 PM > OK
5/22/2016 2:10:15 PM > Setting options...5/22/2016 2:10:15 PM > Failed!
5/22/2016 2:10:15 PM > Performed by 2.3.0 software version.




thank you
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Old 05-25-2016, 06:49   #4 (permalink)
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Quote:
Originally Posted by sureshshetty View Post
hi sir

yes i had already tried one of them but result was as below
what will be this?

Code:
5/22/2016 2:10:06 PM > Checking data...5/22/2016 2:10:07 PM > OK
5/22/2016 2:10:07 PM > Platform: LG Qualcomm
5/22/2016 2:10:07 PM > Selected port: COM24
5/22/2016 2:10:07 PM > Selected model: D855
5/22/2016 2:10:07 PM > Reading info...
5/22/2016 2:10:10 PM > Model ID: LG-D855
5/22/2016 2:10:10 PM > IMEI: 355673-06-364844-3
5/22/2016 2:10:10 PM > Android version: 4.4.2
5/22/2016 2:10:10 PM > Battery level: 14%
5/22/2016 2:10:12 PM > Mode: Emergency
5/22/2016 2:10:12 PM > Initializing flash...5/22/2016 2:10:14 PM > OK
5/22/2016 2:10:15 PM > SW version: LGD855AT-00-V10o-AME-XX-DEC-09-2014-32G+0
5/22/2016 2:10:15 PM > LAF Version: 1.0
5/22/2016 2:10:15 PM > Product ID: SM08S140823001715
5/22/2016 2:10:15 PM > IMEI: 355673-06-364844-3
5/22/2016 2:10:15 PM > Target operator: GLOBAL
5/22/2016 2:10:15 PM > Hardware: rev_10
5/22/2016 2:10:15 PM > Opening "D85520i_00_32GB.oct"...5/22/2016 2:10:15 PM > OK
5/22/2016 2:10:15 PM > Setting options...5/22/2016 2:10:15 PM > Failed!
5/22/2016 2:10:15 PM > Performed by 2.3.0 software version.




thank you
Download this latest file of your phone & convert to OCT & flash the phone , post result




Br - srinibas
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