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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-22-2016, 23:23   #1 (permalink)
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D855 imei null basband unkown after repair imei


D855 imei null basband unknown after repair imei.

the phone state before imei repair is imei 0


Quote:
22-Jul-16 21:11:04 > Checking data...22-Jul-16 21:11:05 > OK
22-Jul-16 21:11:05 > Platform: LG Qualcomm
22-Jul-16 21:11:05 > Selected port: COM278
22-Jul-16 21:11:05 > Selected model: D855
22-Jul-16 21:11:05 > Reading info...
22-Jul-16 21:11:07 > Model ID: LG-D855
22-Jul-16 21:11:07 > IMEI: 000000-00-000000-0
22-Jul-16 21:11:07 > Android version: 5.0
22-Jul-16 21:11:07 > Battery level: 57%
22-Jul-16 21:11:07 > Mode: Normal
22-Jul-16 21:11:07 > Firmware compiled date: Jun 17 2015
22-Jul-16 21:11:07 > Firmware compiled time: 04:00:00
22-Jul-16 21:11:07 > Firmware released date: Oct 8 2015
22-Jul-16 21:11:07 > Firmware released time: 16:31:34
22-Jul-16 21:11:07 > SW Version: MPSS.DI.2.0.1.c1.13.2-00002-M8974AAAAANPZM-1
22-Jul-16 21:11:07 > SPC: 000000
22-Jul-16 21:11:07 > Fixing IMEI...
22-Jul-16 21:11:07 > New IMEI A: 355673-06-874849-5
22-Jul-16 21:11:07 > Finalizing...22-Jul-16 21:11:08 > OK
22-Jul-16 21:11:08 > IMEI successfully fixed!
22-Jul-16 21:11:08 > Rebooting phone...
22-Jul-16 21:11:08 > Performed by 2.3.7 software version.
22-Jul-16 21:14:59 > --------------------------------------------------------------------------------
22-Jul-16 21:14:59 > Checking data...22-Jul-16 21:15:00 > OK
22-Jul-16 21:15:00 > Platform: LG Qualcomm
22-Jul-16 21:15:00 > Selected port: COM92
22-Jul-16 21:15:00 > Selected model: D855
22-Jul-16 21:15:00 > Reading info...
22-Jul-16 21:15:02 > Model ID: LG-D855
22-Jul-16 21:15:02 > IMEI: 000000-00-000000-0
22-Jul-16 21:15:02 > Android version: 5.0
22-Jul-16 21:15:02 > Battery level: 57%
22-Jul-16 21:15:02 > Mode: Normal
22-Jul-16 21:15:02 > Firmware compiled date: Jun 17 2015
22-Jul-16 21:15:02 > Firmware compiled time: 04:00:00
22-Jul-16 21:15:02 > Firmware released date: Oct 8 2015
22-Jul-16 21:15:02 > Firmware released time: 16:31:34
22-Jul-16 21:15:02 > SW Version: MPSS.DI.2.0.1.c1.13.2-00002-M8974AAAAANPZM-1
22-Jul-16 21:15:02 > SPC: 000000
22-Jul-16 21:15:04 > Switching to Download mode...22-Jul-16 21:15:33 > OK
22-Jul-16 21:15:33 > Initializing flash...22-Jul-16 21:15:35 > OK
22-Jul-16 21:15:35 > Reading partitions...22-Jul-16 21:15:37 > OK
22-Jul-16 21:15:37 > Reading security area...22-Jul-16 21:15:46 > OK
22-Jul-16 21:15:46 > Backup saved to "D855_000000000000000_22-07-2016_21-15-04.SEC"
22-Jul-16 21:15:46 > Writing security area...22-Jul-16 21:15:53 > OK
22-Jul-16 21:15:53 > Rebooting phone...
22-Jul-16 21:15:55 > Performed by 2.3.7 software version.
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Old 07-23-2016, 05:17   #2 (permalink)
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first write QCN or sec file
or
flash phone
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Old 07-23-2016, 10:29   #3 (permalink)
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Hello.

Please, write the first security backup for this phone (QCN and Security files), after check phone's imei and baseband, then try to reflash phone with another firmware and repeat Repair IMEI operation again, after post here full Software log.
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