D858HK don't Recognize Simcart - GSM-Forum

matador5550 · 10-02-2016, 02:09

Hi customer told me this phone is working fine but one day the simcard not work, i Check baseband and IMEI is OK but when i put simcard into the phone on signal bar appear one circle but don't connect, what should i do? i write QCN that i download from Otopus server but it say this : (Sorry for bad English)

Quote:

Checking data...OK
Platform: LG Qualcomm
Selected port: COM9
Selected model: D858HK
Reading info...
Model ID: LG-D858HK
IMEI: 000000-00-000000-0
Android version: 6.0
Battery level: 43%
SW Version: D858HK30a
Mode: Normal
Selecting input file...OK
Source file: "d858hk.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Leave current IMEI!
Send SPC...OK
Writing QCN...
Could not read phone ESN!
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing EFS...
Warning: /nv/item_files/rfnv/00020207 not wrote.
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Warning: /nv/item_files/rfnv/00026935 not wrote.
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Warning: /pdp_profiles/embedded_call_prof_num not wrote.
Warning: /pdp_profiles/embedded_call_prof_nums not wrote.
Warning: /pdp_profiles/profile1 not wrote.
Warning: /pdp_profiles/profile2 not wrote.
Warning: /pdp_profiles/profile_init_flag not wrote.
Warning: /pdp_profiles/tethered_call_prof_num not wrote.
Warning: /pdp_profiles/tethered_call_prof_nums not wrote.OK
Writing NV_Numbered Items...Failed!
Error code: ZXLCALSZXD
Performed by 2.4.5 Software version.

And in the Octopus the 'Repair Network' Button is not work why? it Unavailable

Octopus box · 10-03-2016, 07:41

Hello.

Please, check imei status and baseband on your phone and post here result.

10-03-2016, 07:41	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,919 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Hello. Please, check imei status and baseband on your phone and post here result.