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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-30-2017, 17:10   #1 (permalink)
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Deactivating Kill Switch problem [Answered]


Dear sir i having problem for desactivate kill switch, have problems in your server

Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: D851
To deactivate Kill Switch do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with
Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".
3. Release testpoint.OK
Sending loader...OK
Connecting to server ...
Failed!
Performed by 2.7.6 Software version.

Last edited by Octopus box; 10-01-2017 at 09:33.
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Old 10-01-2017, 09:32   #2 (permalink)
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Hello.

This message:
Quote:
Sending loader...OK
Connecting to server ...
Failed!
means, that server (sent USB loader) doesn't answer to Software's requests, because of it is not compatible for your device revision. Currently only one loader is present in Software for Qualcomm MSM8974AC CPU (CPU of D851), so, unfortunately, it is not possible to deactivate Kill Switch in your device with this loader.
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