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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-08-2015, 23:23   #1 (permalink)
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Join Date: Feb 2006
Location: CAIRO
Age: 37
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E420 white screen


i have E420 turned on completely when connected to usb

i do flash
repair security and NVM


--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Emergency
Model ID: BS/LGE420/7D
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Emergency
Model ID: BS/LGE420/7D
Opening "LGE420AT-00-V10c-AME-XX-JAN-21-2014+0.oct"...OK
Writing CUST...OK
Writing BOOT_LOGO_IMAGE...OK
Writing RECOVERY...OK
Writing PERSIST...OK
Writing SYSTEM...OK
Writing MODEM...OK
Writing APPS...OK
Writing APPSSBL...OK
Writing EXT...OK
Writing OEMSBL...OK
Writing QCSBL...OK
Finalizing...OK
Writing firmware done!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Emergency
Model ID: BS/LGE420/7D
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Emergency
Model ID: BS/LGE420/7D
This operation is not supported in emergency mode!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Normal
Model ID: LGE420
Firmware compiled date: Feb 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Jan 21 2014
Firmware released time: 17:51:48
SW Version: LGE420AT-00-V10c-AME-XX-JAN-21-2014+0
IMEI: 357675-05-618327-8
IMEI B: 357675-05-618328-6
Bluetooth address: CC:FA:00:2B:18:9B
Wi-Fi MAC address: CC:FA:00:C5:290
Switching to Download mode...OK
Factory reset...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Normal
Model ID: LGE420
Firmware compiled date: Feb 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Jan 21 2014
Firmware released time: 17:51:48
SW Version: LGE420AT-00-V10c-AME-XX-JAN-21-2014+0
IMEI: 357675-05-618327-8
IMEI B: 357675-05-618328-6
Bluetooth address: CC:FA:00:2B:18:9B
Wi-Fi MAC address: CC:FA:00:C5:290
Switching to Download mode...OK
Searching security area...OK
Reading security area...OK
Backup saved to "E420_357675056183278_08-10-2015_23-55-21.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode...
Found model LGE420 at port COM21
Finalizing...OK
Rebooting phone...OK
Security succesfully repaired.
Rebooting phone...
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: E420
Reading info...OK
Mode: Normal
Model ID: LGE420
Firmware compiled date: Feb 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Jan 21 2014
Firmware released time: 17:51:48
SW Version: LGE420AT-00-V10c-AME-XX-JAN-21-2014+0
IMEI: 355472-05-030391-8
IMEI B: 355472-05-030392-6
Bluetooth address: CC:FA:00:2B:18:9B
Wi-Fi MAC address: CC:FA:00:C5:290


and the same white screen without usb
complete open with usb
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Old 10-09-2015, 11:15   #2 (permalink)
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Location: Romania, Bucharest
Posts: 99,847
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Hello.

Try to reflash the phone with different firmwares.
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