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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-27-2014, 01:43   #1 (permalink)
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e612 pattern need help


try hard reset but still have pattern lock

try flash still same

latform: LG Qualcomm
Selected port: COM41
Selected model: E612
Reading info...OK
Mode: Emergency
Model ID: BS/LGE612/7D
Opening "LGE612AT-00-V10a-AME-XXX-JUL-05-2012+0.oct"...OK
Checking partition...OK
Write BootLoaders: No
Writing AMSS...OK
Writing Boot Image...OK
Writing Boot logo...OK
Writing Recovery Image...OK
Writing Persist...OK
Writing System...OK
Finalizing...OK
Writing firmware done!
To finish the operation please power on phone and wait 3 minutes


any idea
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Old 12-27-2014, 08:12   #2 (permalink)
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Hello.

1. Try to make Reset Screen Lock ("Reset Screen Lock" button at "Android Tools" tab in the Software).

If this will not help, try to do the next:

2. Re-flash the phone with phone's boot loaders (with selected "Write boot loaders" option in the Software) and try to make Reset Screen Lock again.


Note: if it is not possible to write firmware or during firmware writing occures error, you mandatory need to reconnect the battery and put the phone manualy into Emergency Mode - this is important!

Also note: please, make sure the phone's battery is fully charged. Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs. To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices). You should not run any other programs or attach new devices to your computer during the flashing! Please, follow these simple precautions to avoid damaging your phone.
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