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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-02-2015, 09:12   #1 (permalink)
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Exclamation E975 NO service


i have lg e975 with no service problem....m try too flash but same problem.....customer said after update 4.4.2 phone show disable serivce m try too flash 4.1.2 still show No Service.
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Old 03-02-2015, 09:28   #2 (permalink)
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Try to re-flash the phone and make Repair NVM, then insert SIM card, wait 5-7 minutes and try to find and select network manually.
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Old 03-02-2015, 10:35   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 1.8.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM265
Selected model: E975
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Normal
Model ID: ACEFWMAZ* ÿd
Firmware compiled date: Dec 04 2012
Firmware compiled time: 18:00:00
Firmware released date: Oct 24 2013
Firmware released time: 19:24:40
SW Version: M9615A-CEFWMAZM-3.0.10663
IMEI: 355296-05-103640-3
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM265
Selected model: E975
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Normal
Model ID: ACEFWMAZ* ÿd
Firmware compiled date: Dec 04 2012
Firmware compiled time: 18:00:00
Firmware released date: Oct 24 2013
Firmware released time: 19:24:40
SW Version: M9615A-CEFWMAZM-3.0.10663
IMEI: 355296-05-103640-3
SPC: 000000
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK


Not Working ...Same problem.
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Old 03-02-2015, 10:46   #4 (permalink)
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Read out QCN from the same phone model with active network and then write it into your phone. Unfortunately, currently we have no QCNs for this device.
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