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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-10-2016, 12:39   #1 (permalink)
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Enable DIAG mode Service Code


how to unlock ls990


--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS990
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Firmware version: LGLS990AT-00-ZV8-SPR-US-JAN-22-2015+04
Kernel version: 3.4.0-perf-g7b991c8 (lgmobile@LGEARND13B8) (gcc
version 4.8 (GCC) ) #1 SMP PREEMPT Thu Jan 22 18:11:05 KST 201
Android version: 5.0.1
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.4.5 Software version.


type ##3424#
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Old 10-10-2016, 12:54   #2 (permalink)
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Hello.

To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.
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Old 10-10-2016, 13:28   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.
how to unlock Service Code menu??
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Old 10-10-2016, 17:33   #4 (permalink)
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I am having the same issue with an LG LS995.
Exact same response. How to not get failed?
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Old 10-11-2016, 07:35   #5 (permalink)
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Please, try do next:
1. Connect phone to PC in charge only mode.
2. Enable USB Debugging mode in phone's settings.
3. Run Software, select correct phone model.
4. Press Read info button.
5. When message will appear in log window: "Please, type ##3424# to get SPC / MSL / Service Code" follow Software instructions.
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Old 10-11-2016, 10:19   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try do next:
1. Connect phone to PC in charge only mode.
2. Enable USB Debugging mode in phone's settings.
3. Run Software, select correct phone model.
4. Press Read info button.
5. When message will appear in log window: "Please, type ##3424# to get SPC / MSL / Service Code" follow Software instructions.
it asks me to enter the service code
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Old 10-11-2016, 11:00   #7 (permalink)
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That's where we're getting the problem.
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Old 10-11-2016, 12:19   #8 (permalink)
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Please contact us to Skype, or Yahoo! Messenger, we will check where can be the problem. Our contacts You can find in our profile.
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