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07-31-2017, 16:30 | #1 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | F310L IMEI damaged [Solved] -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Could not detect mode! Performed by 2.6.2 Software version. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Could not detect mode! Performed by 2.6.2 Software version. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Could not detect mode! Performed by 2.6.2 Software version. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Performed by 2.6.2 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Fixing IMEI... New IMEI: 36 Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "F310L_000000000000000_31-07-2017_20-15-36.SEC" Analyzing security...OK Writing security area...OK IMEI successfully fixed! Rebooting phone... To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). Performed by 2.6.2 Software version. Last edited by Octopus box; 08-02-2017 at 15:11. |
07-31-2017, 17:09 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Hello. Please download and install the latest Software version. Repeat the operation with the latest version and post here the result. |
The Following User Says Thank You to Octopus box For This Useful Post: |
07-31-2017, 17:17 | #3 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | Welcome to Octoplus/Octopus Box LG Software version 2.7.1 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Fixing IMEI... New IMEI: 35 Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "F310L_000000000000000_31-07-2017_21-17-18.SEC" Analyzing security...Failed! Invalid security area! Error code: NCASVZXCB1 Performed by 2.7.1 Software version. |
07-31-2017, 17:48 | #4 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | problem same phone imei show unkown Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Performed by 2.7.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Opening "F310L_30-07-2017_19-01-46.SEC"... Writing security area... Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "F310L_000000000000000_31-07-2017_21-23-57.SEC" Writing security area...OK Rebooting phone... To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). Performed by 2.7.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Fixing IMEI... New IMEI: 35 Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "F310L_000000000000000_31-07-2017_21-24-40.SEC" Analyzing security...OK Writing security area...OK IMEI successfully fixed! Rebooting phone... To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). Performed by 2.7.1 Software version. ---------------------------------------------------------------------------- |
08-01-2017, 07:44 | #5 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | According to Software log IMEI was repaired successfully. Did You make Factory Reset to finish the operation, as it was prompted by Software? To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). |
The Following User Says Thank You to Octopus box For This Useful Post: |
08-01-2017, 13:06 | #7 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | After what actions with the phone its IMEI was damaged? Does the phone work correctly? Is network available (active)? |
The Following User Says Thank You to Octopus box For This Useful Post: |
08-01-2017, 13:12 | #8 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | Actually i want to factory reset my phone and the mistake is that i click on reset security button...i also backup phone and after write the backup on phone imei show unknown and network lost |
08-01-2017, 14:46 | #10 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | my phone pattern lock i do wrong reset security phone ok before reset security this log right now Checking data...OK Platform: LG Qualcomm Selected port: COM23 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Model ID: LG-F310L IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 21% SW Version: F310L30b Mode: Emergency Model ID: BS/OMEGAU/1 Incompatible model ID! SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0 Product ID: SM02S131224001925 IMEI: 000000-00-000000-0 Clearing security area... Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "F310L_000000000000000_01-08-2017_18-41-54.SEC" Writing security area...OK Rebooting phone... To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). Performed by 2.7.1 Software version. |
08-01-2017, 14:58 | #11 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Please post here Software log of the very first "Reset Security" operation, which You've performed by accident. All log files are saved in "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG" folder. |
08-01-2017, 15:05 | #12 (permalink) |
No Life Poster Join Date: May 2007 Age: 40
Posts: 1,316
Member: 515130 Status: Offline Thanks Meter: 304 | 7/29/2017 10:39:45 PM > -------------------------------------------------------------------------------- 7/29/2017 10:39:45 PM > Checking data...7/29/2017 10:39:46 PM > OK 7/29/2017 10:39:46 PM > Platform: LG Qualcomm 7/29/2017 10:39:46 PM > Selected port: COM23 7/29/2017 10:39:46 PM > Selected model: F310L 7/29/2017 10:39:46 PM > Searching Diagnostic Ports...7/29/2017 10:39:46 PM > OK 7/29/2017 10:39:46 PM > Reading info... 7/29/2017 10:39:46 PM > Mode: Normal 7/29/2017 10:39:46 PM > Firmware compiled date: Jul 25 2014 7/29/2017 10:39:46 PM > Firmware compiled time: 06:00:00 7/29/2017 10:39:46 PM > Firmware released date: Jun 23 2015 7/29/2017 10:39:46 PM > Firmware released time: 14:03:19 7/29/2017 10:39:46 PM > SW Version: 7/29/2017 10:39:46 PM > M9615A-CEFWMAZM-3.0.113067 7/29/2017 10:39:46 PM > IMEI: 358432-05-072746-3 7/29/2017 10:39:46 PM > SPC: 000000 7/29/2017 10:39:47 PM > Clearing security area... 7/29/2017 10:39:47 PM > Switching to Serial Port... 7/29/2017 10:39:47 PM > Found port COM23 7/29/2017 10:39:47 PM > Switching to Download mode...7/29/2017 10:40:12 PM > OK 7/29/2017 10:40:22 PM > Initializing flash...7/29/2017 10:40:22 PM > OK 7/29/2017 10:40:22 PM > Reading partitions...7/29/2017 10:40:22 PM > OK 7/29/2017 10:40:22 PM > Reading security area...7/29/2017 10:40:25 PM > OK 7/29/2017 10:40:25 PM > Backup saved to "F310L_358432050727463_29-07-2017_22-40-22.SEC" 7/29/2017 10:40:25 PM > Writing security area...7/29/2017 10:40:26 PM > OK 7/29/2017 10:40:26 PM > Rebooting phone... 7/29/2017 10:40:26 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). 7/29/2017 10:40:26 PM > Performed by 2.6.6 Software version. |
08-01-2017, 15:25 | #13 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Please write "F310L_358432050727463_29-07-2017_22-40-22.SEC" Security backup back into the phone, then check whether IMEI of the phone is correct and whether it obtains network. Post here the result. |
08-01-2017, 15:41 | #15 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,695
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,388 | Please write "F310L_358432050727463_29-07-2017_22-40-22.SEC" Security backup again, then make Factory Reset. After this check phone IMEI. Post here the result and Software log of performed operations. |
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