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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-10-2017, 15:41   #1 (permalink)
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New version LG H961N FRP remove Help


Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM33
Selected model: H961N
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-H961N
IMEI: 353829-07-212411-3
Android version: 6.0
Battery level: 24%
SW Version: H961N20t
Mode: Emergency
Initializing flash...OK
SW version: LGH961NAT-00-V20t-HKG-XX-DEC-15-2016+0
Android version: 6.0
LAF Version: 1.1
Product ID: YE02S160210000467
IMEI: 353829-07-212411-3
Target operator: GLOBAL
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed! .................................................. .Failed for this version
LAF Error: 80000121.
Reset FRP operation is currently not supported for your phone's firmware.
Performed by 2.5.5 Software version.

..........................................Please Help ......................

Last edited by Octopus box; 01-10-2017 at 15:53.
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Old 01-10-2017, 15:59   #2 (permalink)
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Hello.

Please, download and install test Software version form the Support Area (LG/TEST SOFTWARE/), then repeat operation which You need again, post here full Software log.

Last edited by Octopus box; 01-10-2017 at 16:41.
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Old 01-12-2017, 14:29   #3 (permalink)
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OK i try now , thanks
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Old 01-12-2017, 14:40   #4 (permalink)
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H961n

Welcome to Octoplus/Octopus Box LG Software version 2.5.6.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM33
Selected model: H961N
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Model ID: LG-H961N
IMEI: 353829-07-212411-3
Android version: 6.0
Battery level: 98%
SW Version: H961N20t
Mode: Emergency
Initializing flash...OK
SW version: LGH961NAT-00-V20t-HKG-XX-DEC-15-2016+0
Android version: 6.0
LAF Version: 1.1
Product ID: YE02S160210000467
IMEI: 353829-07-212411-3
Target operator: GLOBAL
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed!
LAF Error: 80000121.
Reset FRP operation is currently not supported for your phone's firmware.
Reading partitions...OK
Resetting FRP Lock...
Resetting FRP lock successfully completed!
Performed by 2.5.6.3 Software version.
But phone still have FRP lock , can help ??????????????
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Old 01-12-2017, 14:52   #5 (permalink)
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H961n 20t

this version very high and very strange , i use some solution and want install quickshotcut But Unknown sources is inhibit cannot check , can help ????????
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Old 01-12-2017, 14:52   #6 (permalink)
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We will research where can be the problem and try to find solution for You.
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