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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-14-2015, 16:26   #1 (permalink)
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firmware converter error


hi , octopus team ,
file KDZ from Lg Phone Firmware List cannot be converted ,
result Firmware file has wrong structure (error code: PQVZX6VKDZ). Please,
redownload firmware file. If it will not help - contact to support at
[email protected]


give me solution plz.???


thx b4
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Old 11-14-2015, 16:46   #2 (permalink)
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Hello.

Firmware for what model You want to convert exactly? Please post here full Software log of conversion.
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Old 11-15-2015, 01:46   #3 (permalink)
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I have tried the models e400 ,e410,e450,p705 , result error,


i think almost all firmware can not be done,


Log file "D:\Octoplus\Octoplus_LG\LOG\14-11-2015_22-00-26.log" created.
11/14/2015 10:00:31 PM > Welcome to Octoplus/Octopus Box LG Software version 2.1.0
11/14/2015 10:01:46 PM > Converting files...
11/14/2015 10:01:46 PM > Unpacking "C:\Documents and Settings\robbyslam\Desktop\FIRMWARE LG-E410\V10D_00.kdz"...11/14/2015 10:01:58 PM > OK
11/14/2015 10:01:58 PM > Firmware file has wrong structure (error code: PQVZX6VKDZ). Please, redownload firmware file. If it will not help - contact to support at [email protected]
11/14/2015 10:02:17 PM > Deleting temporary files...
11/14/2015 10:02:17 PM > Deleting directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10D_00\". ..
11/14/2015 10:02:17 PM > Deleting file "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10D_00\V10D_0 0.cab"...11/14/2015 10:02:17 PM > OK
11/14/2015 10:02:17 PM > Directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10D_00\" succesfully deleted!
11/14/2015 10:02:47 PM > --------------------------------------------------------------------------------
11/14/2015 10:02:47 PM > Checking data...11/14/2015 10:02:48 PM > OK
11/14/2015 10:02:48 PM > Platform: LG Qualcomm
11/14/2015 10:02:48 PM > Selected port: COM4
11/14/2015 10:02:48 PM > Selected model: P705
11/14/2015 10:02:48 PM > Reading info...11/14/2015 10:02:48 PM > Failed!
11/14/2015 10:02:48 PM > Port busy
11/14/2015 10:03:00 PM > Converting files...
11/14/2015 10:03:00 PM > Unpacking "C:\Documents and Settings\robbyslam\Desktop\FIRMWARE LG-P705\V20C_00.kdz"...11/14/2015 10:03:04 PM > OK
11/14/2015 10:03:04 PM > Firmware file has wrong structure (error code: PQVZX6VKDZ). Please, redownload firmware file. If it will not help - contact to support at [email protected]
11/14/2015 10:05:48 PM > Deleting temporary files...
11/14/2015 10:05:48 PM > Deleting directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V20C_00\". ..
11/14/2015 10:05:48 PM > Deleting file "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V20C_00\V20C_0 0.cab"...11/14/2015 10:05:48 PM > OK
11/14/2015 10:05:48 PM > Directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V20C_00\" succesfully deleted!
11/14/2015 10:16:55 PM > Converting files...
11/14/2015 10:16:55 PM > Unpacking "C:\Documents and Settings\robbyslam\Desktop\Firmware LG-E450\V10F_00.kdz"...11/14/2015 10:17:10 PM > OK
11/14/2015 10:17:10 PM > Firmware file has wrong structure (error code: PQVZX6VKDZ). Please, redownload firmware file. If it will not help - contact to support at [email protected]
11/14/2015 10:18:51 PM > Deleting temporary files...
11/14/2015 10:18:51 PM > Deleting directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10F_00\". ..
11/14/2015 10:18:51 PM > Deleting file "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10F_00\V10F_0 0.cab"...11/14/2015 10:18:51 PM > OK
11/14/2015 10:18:51 PM > Directory "C:\DOCUME~1\ROBBYS~1\LOCALS~1\Temp\V10F_00\" succesfully deleted!
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