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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-16-2017, 17:58   #1 (permalink)
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Cool G2 LS980 Sprint Unlock Problem


G2 LS980 Sprint Unlock Problem

I am trying to unlock do every thing but Phone is Lock


Welcome to Octoplus/Octopus Box LG Software version 2.5.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 352016-58-963014-4
Android version: 4.4.2
Battery level: 97%
SW Version: LS980ZVE
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Sep 16 2014
Firmware released time: 12:57:42
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 352016-58-963014-4
SPC: 971019
MEID: 35030526000000
Mobile ESN: 808D1BB1
SSD_A: D82FADFF74F759FF
SSD_B: 38529F6D7BBC530E
AKEY: 15255239843298171382
OTKSL: 002004
NAM Name: Sprint
MDN: 000-000-8784
User Lock Code: 6228
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
Selecting input file...OK
Source file: "LS980.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing Roaming List 0...OK
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Performed by 2.5.5 Software version.

Last edited by Octopus box; 01-17-2017 at 08:56.
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Old 01-17-2017, 08:53   #2 (permalink)
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Hello.

Please, try to reflash the phone with ZV8 firmware, after repeat Unlock operation again. Post here full Software log.
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Old 01-17-2017, 09:45   #3 (permalink)
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Aftet flash with zv8 baseband and imei unknown ? ??
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Old 01-17-2017, 10:20   #4 (permalink)
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Please, post here full Software log of Write Firmware operation.
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Old 01-18-2017, 13:03   #5 (permalink)
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after flash ZV8 now Phone is Restarting and also IMEI and Basband Unknown

Opening "LS980ZV8_13.51097.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing boot...OK
Writing tz...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing system...OK
Writing cache...OK
Writing userdata...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Performed by 2.5.6 Software version.
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Old 01-18-2017, 14:35   #6 (permalink)
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Please, try to reflash the phone with another firmware from the Support Area, after check phone's IMEI and baseband. At first, try the same version, as was at the beginning (ZVE).
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Old 03-02-2017, 23:17   #7 (permalink)
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octopus lg 2.5.9 is not detecting phone on download mode im trying to use older one 2.5.8 to flashing
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Old 03-03-2017, 09:01   #8 (permalink)
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What devices are exactly appear in PC Device Manager when You connect the phone to PC? Please make screenshot and post here.

Last edited by Octopus box; 03-03-2017 at 09:10.
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