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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-13-2014, 07:02   #1 (permalink)
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gb230 dont detect


Hi, i install al lg drivers and lastest lg software, and the box dont detect my gb230, some 1 help? thanks.
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Old 03-13-2014, 07:29   #2 (permalink)
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Hello.
To connect the device, do the next:
1. Re-install the drivers:
http://octopusbox.com/files/drivers/GX300_drviver.rar,
http://octopusbox.com/files/drivers/...OLD_Driver.zip,
http://octopusbox.com/files/drivers/...USB_Driver.rar.
2. Check (select) "USB" option in Software.
3. Press "Connect" button.
4. Re-connect phone's battery and connect the phone to PC via KU311 USB cable directly to motherboard USB port, don't use any USB hubs or PCI USB cards.


Also, try to connect the device via KE500 UART cable.
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Old 03-14-2014, 01:26   #3 (permalink)
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when i put in pc suite mode it shows me all drivers ok, but when i put turned off and put connect the cellphone start to charge, in com dont do nothing, thanks,
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Old 03-14-2014, 07:14   #4 (permalink)
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Please contact us, we will look remotely, where can be the problem with your phone. Our contacts You can find in our profile.
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Old 03-17-2014, 23:20   #5 (permalink)
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on

Quote:
Originally Posted by Octopus box View Post
Please contact us, we will look remotely, where can be the problem with your phone. Our contacts You can find in our profile.
when you are on? or when i can contact you?
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Old 03-18-2014, 15:42   #6 (permalink)
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Please check Your PM. We have sent You test Software version.
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