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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-02-2019, 08:51   #1 (permalink)
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Question H502F Flashing Problem [Answered]


Platform: LG MTK
Selected port: COM279
Selected baudrate: 921600
Selected model: H502F
Selected USB connection type
Please, disconnect battery and connect cable...OK
Phone found.
CPU name: MT6582
CPU revision: 8A00.CA01.0001.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI A: 354232-07-048673-4
IMEI B: 354232-07-048674-2
Bluetooth address: A0:91:69:4E:AF:11
Wi-Fi MAC address: A0:91:695:B4:7F
EMMC rpmb size: 0 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 7456 Mb
--------------------------------------------------------------------------------
Performed by 2.9.4 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM279
Selected baudrate: 921600
Selected model: H502F
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
Phone found at port COM391
Port is not active!
Performed by 2.9.4 Software version.
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Old 05-02-2019, 09:13   #2 (permalink)
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Quote:
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
Phone found at port COM391
Port is not active!
Hello.

What devices are exactly appear's in Device manager, please make screenshot and post here?
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Old 05-02-2019, 09:47   #3 (permalink)
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Phone is not Going to Download mode .. and phone can be connected perfectly using read info button
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Old 05-02-2019, 10:35   #4 (permalink)
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If your device can't be put into Download Mode, You may not able to reflash it via Octoplus LG tool.

Again.


Quote:
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
Phone found at port COM391
Port is not active!
Hello.

What devices are exactly appear's in Device manager, please make screenshot and post here?
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Old 09-24-2020, 09:59   #5 (permalink)
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Hello... i have same problemhttps://postimg.cc/XBVm0ppJ
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Old 09-24-2020, 11:54   #6 (permalink)
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Please, download and install the latest Software version after repeat operation again according to Software manual
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