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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-07-2016, 11:40   #1 (permalink)
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Smile H634 security error [Solved]


hello,
i need to repair this set

i shows security error and doesn't turn ON completely


no option for repair security in octopus lg tool
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File Type: jpg IMG_0053.jpg (35.2 KB, 10 views)

Last edited by Octopus box; 12-08-2016 at 10:42.
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Old 12-07-2016, 12:24   #2 (permalink)
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if anyone have this phone working
please, read nv and qcn data and share it
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Old 12-07-2016, 12:40   #3 (permalink)
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Hello.

We have prepared test Software version for You, that supports Reset Security operation. You can download it form the Support Area ("LG/TEST SOFTWARE/" folder). Perform Reset Security operation and post here full Software log.

Last edited by Octopus box; 12-07-2016 at 12:45.
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Old 12-08-2016, 08:22   #4 (permalink)
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hello,
tried with test version but phone still shows security error and not boot ON completely

Code:
Welcome to Octoplus/Octopus Box LG Software version 2.5.2.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: H634
Reading info...
Model ID: LG-H634
IMEI: 359565-06-477082-8
Android version: 5.1.1
Battery level: 100%
SW Version: H63410e
Mode: Emergency
Initializing flash...OK
SW version: LGH634AT-01-V10e-310-150-NOV-17-2015-ARB00+0
Android version: 5.1.1
LAF Version: 1.1
Product ID: CT69S151023002008
IMEI: 359565-06-
Target operator: CRK
Hardware: rev_10
Switching to Normal mode...
Trying to enable Diagnostics ports...
Performed by 2.5.2.5 Software version.
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Old 12-08-2016, 08:33   #5 (permalink)
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Please do the following:

1. Put the phone in Download Mode.
2. Enable (check) ”Skip read / write QCN ....” option in Software.
3. Perform "Reset security" again.
4. Write here the result.
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Old 12-08-2016, 08:57   #6 (permalink)
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hello,
no progress
phone restart in security error screen

Code:
Welcome to Octoplus/Octopus Box LG Software version 2.5.2.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: H634
Reading info...
Model ID: LG-H634
IMEI: 359565-06-477082-8
Android version: 5.1.1
Battery level: 100%
SW Version: H63410e
Mode: Emergency
Initializing flash...OK
SW version: LGH634AT-01-V10e-310-150-NOV-17-2015-ARB00+0
Android version: 5.1.1
LAF Version: 1.1
Product ID: CT69S151023002008
IMEI: 359565-06-
Target operator: CRK
Hardware: rev_10
Skip Read/Write QCN
Reading partitions...OK
Reading security area...OK
Backup saved to "H634_35956506xxxxxxx_08-12-2016_13-40-26.SEC"
Resetting secutiy area...OK
Switching to Normal mode...
Trying to enable Diagnostics ports...
Performed by 2.5.2.5 Software version.
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Old 12-08-2016, 09:04   #7 (permalink)
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Please, try to re-flash the phone, then check phone's work and post result here.

Last edited by Octopus box; 12-08-2016 at 09:13.
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Old 12-08-2016, 09:11   #8 (permalink)
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flash with 6.0.1 or 5.1.1 android version ?
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Old 12-08-2016, 09:14   #9 (permalink)
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At first try to re-flash with the same as in the phone V10e version ("LGH634AT-01-V10e-310-150-NOV-17-2015-ARB00+0"). If this will not help - try to write higher version.
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Old 12-08-2016, 10:07   #10 (permalink)
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thank u
phone flashed with this firmware [LGH634AT-01-V10g-310-150-JAN-06-2016-ARB00+0]and
fixed imei and now set is working

Code:
Welcome to Octoplus/Octopus Box LG Software version 2.5.2.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: H634
Reading info...
Model ID: LG-H634
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 100%
SW Version: H63410g
Mode: Normal
Performed by 2.5.2.5 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: H634
Reading info...
Model ID: LG-H634
IMEI: 000000-00-000000-0
Android version: 5.1.1
Battery level: 100%
SW Version: H63410g
Trying to enable Diagnostics ports...
Found model EAAAANVZ*	ÿd at port COM41
Fixing IMEI...
New IMEI A: 359565-06-
Finalizing...OK
IMEI successfully fixed!
Rebooting phone...
Performed by 2.5.2.5 Software version.

Last edited by bimes; 12-08-2016 at 10:14.
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