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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-20-2019, 12:11   #1 (permalink)
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H791 error flashing [Answered]


Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM55
Selected model: H791
Reading info...
IMEI: 353627-07-697813-2
Android version:
Battery level: 33%
Mode: Emergency
Initializing flash...OK
Platform: msm8992
SW version: MMB29K
Android version: 6.0
LAF Version: 1.2
Product ID: PT04S160111001054
IMEI: 353627-07-697813-2
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without
any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to
your computer during the flashing!
--------------------------------------------------------------------------------
Opening "lgh791at-00-v20a-nxs-jul-22-2016-16g-nrd90mfe-user+
0.oct"...OK
Selecting firmware partitions...OK
Selected default partitions!
Setting options...OK
Do you want to format User Data?
Reading partitions...OK
Writing PrimaryGPT...OK
Writing modem...Failed!
LAF Error: 00000000.
Write Firmware operation is currently not supported for your
phone's firmware.
Error code: ZXLCALSZXD
Performed by 2.9.5 Software version.

NOW PHONE NO POWER ONLY DOWNLOAD MODE
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Old 07-20-2019, 12:39   #2 (permalink)
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Hello.

As You can see from the Software log:

Quote:
Write Firmware operation is currently not supported for your phone's firmware.
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Old 07-20-2019, 12:46   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

As You can see from the Software log:
now phone no power on ******
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Old 07-20-2019, 13:17   #4 (permalink)
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What was the exact status of your phone before perform write firmware operation?
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Old 07-20-2019, 13:41   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
What was the exact status of your phone before perform write firmware operation?
befor operation phone on in lock whit china caracters
after operation phone only download mode
octoplus jtag no support to unlock bootload
anc lg octopus no support to unlock bootloader
pls any solution
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Old 07-22-2019, 07:48   #6 (permalink)
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This device is supported via Medusa Pro Software, plesae check attentive List of supported phone models and operations
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Old 07-22-2019, 12:18   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
This device is supported via Medusa Pro Software, plesae check attentive List of supported phone models and operations
i have medusa pro i will try tks
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Old 07-22-2019, 12:55   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
This device is supported via Medusa Pro Software, plesae check attentive List of supported phone models and operations
possible to repair H971 via H970 files?
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Old 07-22-2019, 13:04   #9 (permalink)
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Quote:
possible to repair H971 via H970 files?
For what?! The H791 device is supproted for repair operation, simply select correct phone model and download proper *.SRF file!
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Old 07-22-2019, 13:22   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
For what?! The H791 device is supproted for repair operation, simply select correct phone model and download proper *.SRF file!
i cant find model H791 in octoplus jtag pro
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Old 07-22-2019, 13:56   #11 (permalink)
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Please, check USER Uploaded SRF folder at the Support Area to find *.SRF file
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Old 07-22-2019, 14:40   #12 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, check USER Uploaded SRF folder at the Support Area to find *.SRF file
pls upload a good srf for H791 after download use srf i put in fold and box no did reorganize it
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Old 07-22-2019, 14:48   #13 (permalink)
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We don't have any other SRF files, except that what are available at the Support Area, post here full software log, we will check it
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Old 07-22-2019, 14:58   #14 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We don't have any other SRF files, except that what are available at the Support Area, post here full software log, we will check it
the program canot read H971 no log no any action only in model tab i cant find h971
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Old 07-22-2019, 15:54   #15 (permalink)
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Do You have actiavated Medusa Pro Software?! Do You understand how to use it?!

Besides, what type of H791 You have, is it 16GB or 32Gb version?!
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