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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-10-2017, 08:56   #1 (permalink)
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h810 FW need


hello, h810 stuck on logo, need to flash

this is the software log , i need the lasted file for that

in your support i see this one file H810PR20a is this workable for h810?

Welcome to Octoplus/Octopus Box LG Software version 2.6.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM27
Selected model: H810
Reading info...
Model ID: LG-H811
IMEI: 352392-07-262791-7
Android version: 6.0
Battery level: 100%
SW Version: H81120q
Mode: Emergency
Initializing flash...OK
SW version: LGH811AT-01-V20q-310-260-NOV-23-2016-ARB03+0
Android version: 6.0
LAF Version: 1.1
Product ID: PT01S150607006418
IMEI: 352392-07-262791-7
Target operator: TMO
Hardware: rev_10
Opening "LGH810AT-00-V10o-ATT-US-SEP-10-2015-ARB02+0-TOT.tot"...OK
Firmware version: H81010o
Firmware model: LG-H810
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
--------------------------------------------------------------------------------
Canceled!
Performed by 2.6.3 Software version.
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Old 05-10-2017, 09:18   #2 (permalink)
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Hello.

The H810 and H810PR are different phone models. As we can see from the Software log, your phone model is H811, firmwares for this device are available at the Support Area.
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Old 05-10-2017, 09:23   #3 (permalink)
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no in PCB its H810 that for i need this one , so where i found the latest one for this?
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Old 05-10-2017, 09:49   #4 (permalink)
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Unfortunately, we don't have any other firmwares except V10o versions for this phone model, if we will manage to find it, we will upload to the Support Area.
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Old 05-10-2017, 10:01   #5 (permalink)
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V10o flashing is risky ????????????
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Old 05-10-2017, 10:21   #6 (permalink)
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If You will try to flash V10o version, You will downgrade phone firmware version. Downgrade may lead to phone damage!
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