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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-15-2017, 12:13   #1 (permalink)
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Smile H810 network problem [Solved]


h810 network problem everything working fine but only 3g network not working even 4g is also working fine ,,,,,,,,, but i need to fix 3g network ,,,

Last edited by Octopus box; 03-15-2017 at 14:00.
 
Old 03-15-2017, 12:23   #2 (permalink)
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software logs :

--------------------------------------------
Platform: LG Qualcomm
Selected port: COM589
Selected model: H810
Reading info...
Model ID: LG-H810
IMEI: 357355-06-295394-5
Android version: 6.0
Battery level: 20%
SW Version: H81020C
Mode: Normal
Firmware compiled date: Oct 23 2015
Firmware compiled time: 17:00:00
Firmware released date: Mar 14 2016
Firmware released time: 18:17:20
SW Version: MPSS.BO.2.5.c3-00106-M8992FAAAANAZM-1
IMEI: 357355-06-295394-5
SPC: 796064
Performed by 2.5.9 Software version.
 
Old 03-15-2017, 12:41   #3 (permalink)
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You can try to write QCN file, after check for 3g network again, but first, make backup of you phone's QCN.
 
Old 03-15-2017, 12:45   #4 (permalink)
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there is no qcn file in support are sir
 
Old 03-15-2017, 12:58   #5 (permalink)
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problem solved i got qcn now 3g working fine thanks
 
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