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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-30-2015, 15:44   #1 (permalink)
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Smile h818p imei failed [Solved]


someone knows how to solve this error


Welcome to Octoplus/Octopus Box LG Software version 2.0.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM54
Selected model: H818P
Reading info...
Model ID: LG-H818P
IMEI: 359492-06-190153-0
Android version: 5.1
Battery level: 10%
Mode: Normal
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM54
Selected model: H818P
Reading info...
Model ID: LG-H818P
IMEI: 359492-06-190153-0
Android version: 5.1
Battery level: 10%
Trying to enable Diagnostics ports...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM54
Selected model: H818P
Reading info...
Model ID: LG-H818P
IMEI: 359492-06-190153-0
Android version: 5.1
Battery level: 10%
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Diagnostics ports are enbled!
Switching to Serial Port...
Found model LGH818PA: ÿd at port COM54
Fixing IMEI...
New IMEI A: 359492-06-248748-9
New IMEI B: 359492-06-458730-2
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H818P_359492061901530_30-09-2015_11-32-13.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "H818P_359492061901530_30-09-2015_11-39-43.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH818PA* ÿd at port COM54
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...Failed!
Error code: ZXLCALSZXD

Last edited by Octopus box; 09-30-2015 at 17:35.
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Old 09-30-2015, 16:16   #2 (permalink)
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Hello.

Please repeat "Repair IMEI" operation with enabled "Skip Read/Write QCN during Repair IMEI operation" option.

Post here result and full Software log of the operation.
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Old 09-30-2015, 16:47   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please repeat "Repair IMEI" operation with enabled "Skip Read/Write QCN during Repair IMEI operation" option.

Post here result and full Software log of the operation.
I went 100%
thank you
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