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10-22-2018, 08:43 | #1 (permalink) |
No Life Poster Join Date: May 2007 Location: lahore
Posts: 1,387
Member: 504906 Status: Offline Sonork: 1604032 Thanks Meter: 141 | H830 unlocking problem [Answered] Octopus smart card is present. Checking smart card...OK Username: city**** Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 120 credits. To perform "Unlock" operation you need to have 100 credits. Sending exploit...OK Executing exploit...OK Sending data to server...OK Calculating. Please Wait...OK Unlocking... Unlock Failed Please, reboot the phone and try again. Rebooting phone... Performed by 2.8.9 Software version. Last edited by Octopus box; 10-22-2018 at 08:49. |
10-22-2018, 08:48 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Hello. Try to do Hard Reset and repeat the operation again. Also try to re-flash the phone and perform the operation. If the problem is still the same, most likely, your device has changed (non original) security and it is not possible to unlock this device by supported "Unlock" operation. Supported "Unlock" operation works only with devices, which have an original security. |
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