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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-10-2017, 21:51   #1 (permalink)
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H850 Unlock done but no service pls help


Quote:
Welcome to Octoplus/Octopus Box LG Software version 2.6.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-112902-3
Android version: 6.0.1
Battery level: 100%
SW Version: H85010d
Mode: Normal
Firmware compiled date: May 28 2016
Firmware compiled time: 11:00:00
Firmware released date: Jun 14 2016
Firmware released time: 14:37:47
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
IMEI: 357657-07-112902-3
SPC: 000000
Unlocking...
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Canceled!
Performed by 2.6.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-112902-3
Android version: 6.0.1
Battery level: 100%
SW Version: H85010d
Mode: Normal
Firmware compiled date: May 28 2016
Firmware compiled time: 11:00:00
Firmware released date: Jun 14 2016
Firmware released time: 14:37:47
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
IMEI: 357657-07-112902-3
SPC: 000000
Unlocking...
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H850_357657071129023_10-03-2017_20-48-32.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657071129023_10-03-2017_21-22-22.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH850AT* yh Ga at port COM3
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
Rebooting phone...
Performed by 2.6.0 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port:
Selected model: H850
Reading info...
Could not detect mode!
Performed by 2.6.0 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM3
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-112902-3
Android version: 6.0.1
Battery level: 96%
SW Version: H85010d
Mode: Normal
Firmware compiled date: May 28 2016
Firmware compiled time: 11:00:00
Firmware released date: Jun 14 2016
Firmware released time: 14:37:47
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
IMEI: 357657-07-112902-3
SPC: 000000
Performed by 2.6.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-112902-3
Android version: 6.0.1
Battery level: 97%
SW Version: H85010d
Mode: Normal
Firmware compiled date: May 28 2016
Firmware compiled time: 11:00:00
Firmware released date: Jun 14 2016
Firmware released time: 14:37:47
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
IMEI: 357657-07-112902-3
SPC: 000000
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
Performed by 2.6.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-325945-5
Android version: 6.0.1
Battery level: 98%
SW Version: H85010d
Mode: Normal
Firmware compiled date: May 28 2016
Firmware compiled time: 11:00:00
Firmware released date: Jun 14 2016
Firmware released time: 14:37:47
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
IMEI: 357657-07-325945-5
SPC: 000000
Fixing IMEI...
New IMEI: 357657-07-112902-3
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H850_357657073259455_10-03-2017_21-57-51.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657073259455_10-03-2017_22-22-09.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH850AT* yh Ga at port COM3
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
IMEI successfully fixed!
Rebooting phone...
Performed by 2.6.0 Software version.
here are logs of oprations
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Old 03-11-2017, 08:57   #2 (permalink)
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Hello.

Please try to write QCN file "H850_357657071129023_10-03-2017_20-48-32.qcn", after check for the network.

Last edited by Octopus box; 03-11-2017 at 11:32.
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Old 03-15-2017, 21:54   #3 (permalink)
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nothing changed after QCN sir
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Old 03-16-2017, 10:01   #4 (permalink)
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Please, try to perform Hard Reset via button combination, after check for network manually.
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Old 03-17-2017, 17:31   #5 (permalink)
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Join Date: Nov 2005
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I did factory reset with the vol- and power button but still no service
i think its not ever trying to get signal there is 'x' next to the signal bars
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Old 03-18-2017, 09:34   #6 (permalink)
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You can try to reflsah the device, if problem still remain, most likely it's HW issue.
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