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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-10-2017, 19:44   #1 (permalink)
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Thumbs up Help with epprom backup from an K350F [Solved]


Hello everyone have in hand an LG K8 (K350F) it came from another shop, they do direct unlock using different model and using crack software. Restore original imei doesnt work it only have emergency calls only, imei is not blacklisted i verified it. So need an EEPROM backup to try repairing EEP and original imei. Thanks.

Last edited by Octopus box; 12-12-2017 at 16:07.
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Old 12-11-2017, 07:37   #2 (permalink)
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Hello.

Please connect the phone and post here full Software log with phone's info. Also try to perform the "Repair IMEI" operation and post here software log.
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Old 12-11-2017, 17:38   #3 (permalink)
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Already tried.

Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\08-12-2017_10-39-05.log" created.
08/12/2017 10:39:08 a.m. > Searching for server...
08/12/2017 10:39:08 a.m. > The necessary server was not found!
08/12/2017 10:39:09 a.m. > Welcome to Octoplus/Octopus Box LG Software version 2.7.7
08/12/2017 10:39:35 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:39:35 a.m. > Platform: LG MTK
08/12/2017 10:39:35 a.m. > Selected port: COM1
08/12/2017 10:39:35 a.m. > Selected baudrate: 921600
08/12/2017 10:39:35 a.m. > Selected model: K350F
08/12/2017 10:39:35 a.m. > Selected USB connection type
08/12/2017 10:39:35 a.m. > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
08/12/2017 10:39:35 a.m. > or
08/12/2017 10:39:35 a.m. > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
08/12/2017 10:39:40 a.m. > Phone found at port COM172
08/12/2017 10:39:46 a.m. > Mode: Emergency
08/12/2017 10:39:46 a.m. > Initializing flash...08/12/2017 10:39:47 a.m. > OK
08/12/2017 10:39:48 a.m. > Model ID: LG-K350F
08/12/2017 10:39:48 a.m. > SW version: LGK350FAT-00-V10a-GLOBAL-SCA-AUG-12-2016+1
08/12/2017 10:39:48 a.m. > LAF Version: 1.1
08/12/2017 10:39:48 a.m. > Product ID: VS04S170223009110
08/12/2017 10:39:48 a.m. > IMEI: 865313-02-696882-7
08/12/2017 10:39:48 a.m. > Target operator: GLOBAL
08/12/2017 10:39:48 a.m. > Hardware: rev_10
08/12/2017 10:39:48 a.m. > Battery level: 50%
08/12/2017 10:39:48 a.m. > Reading partitions...08/12/2017 10:39:48 a.m. > OK
08/12/2017 10:39:50 a.m. > Checking security...
08/12/2017 10:39:50 a.m. > Checking security passed!
08/12/2017 10:39:50 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:39:50 a.m. > IMEI A: 865313-02-696882-7
08/12/2017 10:39:50 a.m. > IMEI B: 350305-26-000000-1
08/12/2017 10:39:51 a.m. > Bluetooth address: B8:1D:AA:6F:2A:B4
08/12/2017 10:39:51 a.m. > Wi-Fi MAC address: B8:1D:AA3:8F:51
08/12/2017 10:39:51 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:39:51 a.m. > Performed by 2.7.7 Software version.
08/12/2017 10:40:19 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:40:19 a.m. > Checking data...08/12/2017 10:40:20 a.m. > OK
08/12/2017 10:40:20 a.m. > Platform: LG MTK
08/12/2017 10:40:20 a.m. > Selected port: COM1
08/12/2017 10:40:20 a.m. > Selected baudrate: 921600
08/12/2017 10:40:20 a.m. > Selected model: K350F
08/12/2017 10:40:20 a.m. > Selected USB connection type
08/12/2017 10:40:20 a.m. > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
08/12/2017 10:40:20 a.m. > or
08/12/2017 10:40:20 a.m. > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
08/12/2017 10:40:26 a.m. > Phone found at port COM172
08/12/2017 10:40:31 a.m. > Mode: Emergency
08/12/2017 10:40:31 a.m. > Initializing flash...08/12/2017 10:40:33 a.m. > OK
08/12/2017 10:40:34 a.m. > Model ID: LG-K350F
08/12/2017 10:40:34 a.m. > SW version: LGK350FAT-00-V10a-GLOBAL-SCA-AUG-12-2016+1
08/12/2017 10:40:34 a.m. > LAF Version: 1.1
08/12/2017 10:40:34 a.m. > Product ID: VS04S170223009110
08/12/2017 10:40:34 a.m. > IMEI: 865313-02-696882-7
08/12/2017 10:40:34 a.m. > Target operator: GLOBAL
08/12/2017 10:40:34 a.m. > Hardware: rev_10
08/12/2017 10:40:34 a.m. > Battery level: 50%
08/12/2017 10:40:34 a.m. > Reading partitions...08/12/2017 10:40:34 a.m. > OK
08/12/2017 10:40:36 a.m. > Checking security...
08/12/2017 10:40:36 a.m. > Checking security passed!
08/12/2017 10:40:36 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:40:36 a.m. > IMEI A: 865313-02-696882-7
08/12/2017 10:40:36 a.m. > IMEI B: 350305-26-000000-1
08/12/2017 10:40:36 a.m. > Bluetooth address: B8:1D:AA:6F:2A:B4
08/12/2017 10:40:36 a.m. > Wi-Fi MAC address: B8:1D:AA3:8F:51
08/12/2017 10:40:36 a.m. > --------------------------------------------------------------------------------
08/12/2017 10:40:36 a.m. > Fixing IMEI A...
08/12/2017 10:40:36 a.m. > New IMEI A: 353307-06-041018-2
08/12/2017 10:40:36 a.m. > Reading security area...08/12/2017 10:40:36 a.m. > OK
08/12/2017 10:40:36 a.m. > Backup saved to "K350F_353307060410182_08-12-2017_10-40-36.EEP"
08/12/2017 10:40:36 a.m. > Patching security...08/12/2017 10:40:36 a.m. > OK
08/12/2017 10:40:36 a.m. > Writing security area...08/12/2017 10:40:36 a.m. > OK
08/12/2017 10:40:37 a.m. > Performed by 2.7.7 Software version.

Emergency calls only, and just for testing propouses has been written an imei that is not blacklisted from my personal mobile and same situation. This is why need to try epprom repair.
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Old 12-12-2017, 07:45   #4 (permalink)
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Currently we have no EEPROM backup for this phone.
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Old 12-12-2017, 16:06   #5 (permalink)
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Got a backup write to phone and make imei repair working fine full signal and mobile data. All done. Thanks.
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