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07-20-2016, 04:23
| #1 (permalink) |
| Freak Poster  Join Date: Feb 2008 Location: colon cebu
Posts: 103
Member: 701376 Status: Offline Sonork: 100.1611608 Thanks Meter: 57 | help error update my octopus card [Solved] Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 02028*** Selected card: 0002028B*** Updates count: 27 Updates limit: 36 Activations: - LG - FULL (ver 2.4) - Samsung - FULL (ver 2.4) Creating secure connection... [0000.2]Exception: ''$ [0000]Exception: RichEdit line insertion error Requesting firmware... Writing card firmware... Failed! Error at cmd #4 Last edited by Octopus box; 07-25-2016 at 07:31. |
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07-20-2016, 06:19
| #2 (permalink) |
| No Life Poster   Join Date: Jul 2012 Location: GSMFABRICA-Team Age: 35
Posts: 3,371
Member: 1785930 Status: Offline Sonork: 100.1685640 Thanks Meter: 4,780 | download this setup after install update card Octopus Box Downloads - Software, Drivers, Manual |
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07-20-2016, 09:38
| #5 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | @haron_d Hello. Please, make screenshot of your device manager with connected box and card, after post here or send us screenshot we will check it. |
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07-21-2016, 03:23
| #6 (permalink) | ||
| Freak Poster Join Date: Feb 2008 Location: colon cebu
Posts: 103
Member: 701376 Status: Offline Sonork: 100.1611608 Thanks Meter: 57 | Quote:
i update 2 times but same problem  now the card update count is zero Quote:
Last edited by Octopus box; 07-21-2016 at 07:48. | ||
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07-21-2016, 07:47
| #7 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please, try to do next: (official we haven't support Windows XP, please install Software and connect box to PC with Win 7 / 8 10 versions) remove card from box, clean all contacts, insert back into box and try to update card again, if problem still remain, remove card from box, insert into another card reader, dongle and try to update card, if problem still remain, most likely your card is damaged via third party Software. |
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07-21-2016, 08:21
| #8 (permalink) | |
| Freak Poster Join Date: Feb 2008 Location: colon cebu
Posts: 103
Member: 701376 Status: Offline Sonork: 100.1611608 Thanks Meter: 57 | yes i try please refel my updates counts Quote:
 Last edited by Octopus box; 07-21-2016 at 08:29. | |
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09-23-2016, 17:19
| #11 (permalink) |
| Insane Poster Join Date: Feb 2009 Location: Gazipur Mawna
Posts: 79
Member: 980475 Status: Offline Sonork: 100.1636939 Thanks Meter: 15 | help error update my octopus card [Solved] Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 00039B** Selected card: 0000039B** Updates count: 2 Updates limit: 17 Activations: - LG - FULL (ver 2.4) Creating secure connection... Connection error! Could not create secure connection!  |
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09-23-2016, 17:36
| #12 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please install the latest Software version, then try to update the card again. If problem will remain - check that there is no firewall, antivirus or scanning software enabled that would be contributing to this problem. |
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09-24-2016, 08:28
| #13 (permalink) | |
| Insane Poster Join Date: Feb 2009 Location: Gazipur Mawna
Posts: 79
Member: 980475 Status: Offline Sonork: 100.1636939 Thanks Meter: 15 | Quote:
Computer Chance Bat Problem same Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 00039B** Selected card: 0000039B** Updates count: 2 Updates limit: 17 Activations: - LG - FULL (ver 2.4) Creating secure connection... Connection error! Could not create secure connection! | |
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09-24-2016, 10:46
| #15 (permalink) | |
| Insane Poster Join Date: Feb 2009 Location: Gazipur Mawna
Posts: 79
Member: 980475 Status: Offline Sonork: 100.1636939 Thanks Meter: 15 | Quote:
Searching for server... Server greeting: "Card updates server v.2.2" Searching installed cards... Found card with s/n 00039*** Selected card: 0000039*** Updates count: 2 Updates limit: 17 Activations: - LG - FULL (ver 2.4) Creating secure connection... Connection error! Could not create secure connection! | |
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