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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-13-2017, 11:50   #1 (permalink)
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help flashing d821??


i have one here d821 bootloop problem i try to flash it in octoplus but i got this error Welcome to Octoplus/Octopus Box LG Software version 2.6.7

Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: D821
Reading info...OK
Mode: Fastboot
Model ID: hammerhead D821(E) 16GB
Device serial number: 069292f00b355b3e
Hardware: rev_11
Bootloader lock state: unlocked
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGD821AT-00-V10b-NXS-OCT-31-2013-KRT16M-USER-16G+
0.oct"...OK
Initializing flash...Failed!
i already unlocked bootloader but why still cant flash this phone.??
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Old 06-13-2017, 12:05   #2 (permalink)
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Hello.

Please read attentively Software manual (press "Cable & Manual" button in Software):

Note: If it is not possible to write firmware or during firmware writing occures error, you need to put manualy phone into Emergency mode

Last edited by Octopus box; 06-13-2017 at 12:18.
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Old 06-13-2017, 12:22   #3 (permalink)
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phone doesnt goes in download mode using volume up and connect charger even in manual operation volume up+ power on it just shows charging or it turns on. can you help me how to put in emergency mode.
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Old 06-13-2017, 12:39   #4 (permalink)
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Try to reflash your device with original flasher Nexus Root Toolkit.
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