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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 03-13-2017, 14:32   #1 (permalink)
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Arrow Help me octoplus team about lg-D821...


Hi to all...

I have a lg d821 handset, Unfortunately,Nfc Service has stopped. like this error showing on the phone screen, after hard reset same issue, and when i tried to flash its showing like this error...

Here is log...

Welcome to Octoplus/Octopus Box LG Software version 2.6.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: D821
Reading info...OK
Mode: Fastboot
Model ID: hammerhead D821(H) 32GB
Device serial number: 050c204*********
Hardware: rev_11
Bootloader lock state: unlocked
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "lgd821at-00-v20b-nxs-jun-02-2015-lmy48b-user-32g+0.oct"...OK
Initializing flash...Failed!
Performed by 2.6.0 Software version.

In this phone there is android version 6.0.1...
May be this flash file lgd821at-00-v20b-nxs-jun-02-2015-lmy48b-user-32g+0.oc not supporting team...

Thanks....
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Old 03-13-2017, 14:42   #2 (permalink)
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Hello.

Please, read Software manual carefully, please put the phone into Emergency Mode manually, then try to reflash your device.
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