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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-23-2017, 15:04   #1 (permalink)
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help plzz lg k10 (k425_att) no 3g/4g after unlock with octopu


help plzz lg k10 (k425_att) no 3g/4g after unlock with octopus
network working perfectly and it shows only edege on setting
i have 4 pcs any one help me plzz
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Old 11-23-2017, 15:23   #2 (permalink)
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Hello.

At first please post here full Software log with all performed operations with the phone.

Also read and always follow these rules:
http://forum.gsmhosting.com/vbb/f62/...rules-1591101/,
http://forum.gsmhosting.com/vbb/f799...leted-2165821/.
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Old 11-23-2017, 15:47   #3 (permalink)
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here is the log

Quote:
Originally Posted by Octopus box View Post
Hello.

At first please post here full Software log with all performed operations with the phone.

Also read and always follow these rules:
http://forum.gsmhosting.com/vbb/f62/...rules-1591101/,
http://forum.gsmhosting.com/vbb/f799...leted-2165821/.
sorry
Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM11
Selected model: K425
Reading info...
Model ID: LG-K425
IMEI: 358664-07-407246-4
Android version: 7.0
Battery level: 74%
SW Version: K42520c
Mode: Normal
Firmware compiled date: Mar 09 2017
Firmware compiled time: 19:00:00
Firmware released date: Apr 28 2017
Firmware released time: 16:45:36
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.90266.1.93441.1
IMEI: 35----------4
SPC: 000000
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "K425_35---------4_23-11-2017_15-36-56.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGK425AT* ÿh `] at port COM11
Phone successfully unlocked!
Rebooting phone...
Performed by 2.7.6 Software version.
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Old 11-23-2017, 16:21   #4 (permalink)
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As I see from your Software log, You have performed operation with skipped Read/Write QCN. Please write back the first security backup back into the phone to return the phone into initial state and repeat the "Unlock" operation with enabled Read/Write QCN.
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Old 11-23-2017, 16:37   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
As I see from your Software log, You have performed operation with skipped Read/Write QCN. Please write back the first security backup back into the phone to return the phone into initial state and repeat the "Unlock" operation with enabled Read/Write QCN.

i did it with it in other pice but still the same only Edege
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Old 11-24-2017, 08:54   #6 (permalink)
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Please, post here full Software log, we will check it. Also, did You perform Security backup before phone was unlocked?
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