Hi! Is this hardware issue? [Answered] - GSM-Forum

jr_buenaflor · 11-27-2017, 09:04

Checking data...OK
Platform: LG Qualcomm
Selected port: COM24
Selected model: E988
Searching Diagnostic Ports...OK
Reading info...
Model ID: LG-E988
IMEI: 357486-05-007554-8
Android version: 4.4.2
Battery level: 3%
SW Version: E98820a
Mode: Emergency
Model ID: BS/GKOPENHK/1
SW version: LGE988AT-00-V20a-HKG-XX-MAY-01-2014+0
Product ID: YE05S130609001288
IMEI: 357486-05-007554-8
Opening "LGE988AT-00-V10e-ESA-OCT-03-2013+0.oct"...OK
Initializing flash...OK
Reading partitions...OK
Writing ...OK
Reading partitions...OK
Formating userdata...OK
Formating cache...OK
Writing n`fn,ka}}pf=[vbxhli;ztrz...Failed!
Performed by 2.7.7 Software version.

Octopus box · 11-27-2017, 09:09

Hello.

According to the Software log, You are trying to downgrade phone's firmware version from V20a to V10e, Downgrade may damage your device.

jr_buenaflor · 11-27-2017, 09:14

Quote:

Originally Posted by Octopus box

Hello.

According to the Software log, You are trying to downgrade phone's firmware version from V20a to V10e, Downgrade may damage your device.

please upload V20a in support area

Octopus box · 11-27-2017, 10:50

We have uploaded V20 firmwares into the Support Area, please check.

11-27-2017, 09:04	#1 (permalink)
jr_buenaflor Freak Poster Join Date: Sep 2007 Location: Tarlac, Philippines Age: 47 Posts: 132 Member: 598211 Status: Offline Sonork: 100.1607779 Thanks Meter: 26	Hi! Is this hardware issue? [Answered] Checking data...OK Platform: LG Qualcomm Selected port: COM24 Selected model: E988 Searching Diagnostic Ports...OK Reading info... Model ID: LG-E988 IMEI: 357486-05-007554-8 Android version: 4.4.2 Battery level: 3% SW Version: E98820a Mode: Emergency Model ID: BS/GKOPENHK/1 SW version: LGE988AT-00-V20a-HKG-XX-MAY-01-2014+0 Product ID: YE05S130609001288 IMEI: 357486-05-007554-8 Opening "LGE988AT-00-V10e-ESA-OCT-03-2013+0.oct"...OK Initializing flash...OK Reading partitions...OK Writing ...OK Reading partitions...OK Formating userdata...OK Formating cache...OK Writing n`fn,ka}}pf=[vbxhli;ztrz...Failed! Performed by 2.7.7 Software version. Last edited by Octopus box; 11-27-2017 at 10:51.

11-27-2017, 09:09	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,811 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. According to the Software log, You are trying to downgrade phone's firmware version from V20a to V10e, Downgrade may damage your device.

11-27-2017, 10:50	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,811 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	We have uploaded V20 firmwares into the Support Area, please check.