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08-02-2019, 01:36
| #1 (permalink) | |
| Freak Poster  Join Date: Mar 2009 Location: Colombia
Posts: 129
Member: 997040 Status: Offline Thanks Meter: 20  | How can repair imei LG LMX420HM [Answered] Quote:
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08-02-2019, 06:45
| #2 (permalink) |
| Product Supporter   Join Date: Jan 2019 Location: USA, New York
Posts: 10,162
Member: 2891705 Status: Offline Thanks Meter: 2,141 | Hello. Please try to select in device model list: LMX410EO and repeat the Repair IMEI operation once again, post here results. Last edited by Octopus support; 08-06-2019 at 12:59. |
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08-09-2019, 15:18
| #3 (permalink) | ||
| Freak Poster Join Date: Mar 2009 Location: Colombia
Posts: 129
Member: 997040 Status: Offline Thanks Meter: 20 | Quote:
log using: Quote:
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| The Following User Says Thank You to roberth780 For This Useful Post: |
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08-09-2019, 15:31
| #4 (permalink) |
| Product Supporter Join Date: Jan 2019 Location: USA, New York
Posts: 10,162
Member: 2891705 Status: Offline Thanks Meter: 2,141 | Unfortunately, currently no solution, we are working on it, please stay tuned. |
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| The Following 2 Users Say Thank You to Octopus support For This Useful Post: |
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05-15-2020, 12:25
| #5 (permalink) |
| Major Poster Join Date: Oct 2007 Location: Peru
Posts: 40
Member: 606853 Status: Offline Sonork: 100.1657131 Thanks Meter: 2 | Checking data...OK Platform: LG MTK Selected port: COM25 Selected baudrate: 921600 Selected model: X420HM Selected USB connection type Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor) or Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. Phone found at port COM26 Mode: Emergency Initializing flash...OK Model ID: LM-X420HM Platform: mt6765 Android version: 8.1.0 SW version: LMX420HMAT-00-V10e-716-10-AUG-05-2019+0 LAF Version: 1.1 Product ID: HB937MAD329T3H00UKZ IMEI: 353389-10-027950-4 Target operator: LAO Hardware: rev_11 Battery level: 92% Reading partitions...OK Checking security... Checking security passed! -------------------------------------------------------------------------------- IMEI: 353389-10-027950-4 Bluetooth address: 64:C2  E:BA:C5:39Wi-Fi MAC address: 64:C2 E:25:B1:CESPC: 000000 -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: cvo_comunicaciones Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 220 credits. To perform "Repair IMEI" operation you need to have 100 credits. Fixing IMEI... New IMEI A: 353389-10-024550-5 Reading security area...OK Backup saved to "X420HM_353389100279504_15-05-2020_05- 33-36.EEP" Patching security... Writing security area...OK Removing write protection...OK Reconnecting phone... Please, perform the following steps: 1. Press and hold "Vol-", "Vol+" and "Power" buttons. 2. When the image disappears, release "Vol-" and "Power" buttons. 3. Hold "Vol+" until phone enter in Download mode, then press "OK" button. Phone found at port COM26 Mode: Emergency Initializing flash...OK Reading partitions...OK Erasing part 1...OK Reconnecting phone... Please, perform the following steps: 1. Press and hold "Vol-", "Vol+" and "Power" buttons. 2. When the image disappears, release "Vol-" and "Power" buttons. 3. Hold "Vol+" until phone enter in Download mode, then press "OK" button. Phone found at port COM26 Mode: Emergency Initializing flash...OK Restore write protection...OK Erasing part 2... Reconnecting phone... Please, perform the following steps: 1. Press and hold "Vol-", "Vol+" and "Power" buttons. 2. When the image disappears, release "Vol-" and "Power" buttons. 3. Hold "Vol+" until phone enter in Download mode, then press "OK" button. Phone found at port COM26 Mode: Emergency Initializing flash...OK Reading partitions...OK IMEI successfully fixed! Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! THE PROCESS ENDED with the imei null, but I consumed 100 refund credits |
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05-15-2020, 12:51
| #6 (permalink) |
| Product Supporter  Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,848
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. Please, contact to e-mail [email protected], but not later than 7 days after operation has been performed. Issue report must contain log files, box serial number and Octoplus credits username. Be aware that outdated claims will be declined. For more information please refer to Credits Issues Troubleshooting on our web or support forum. We need to see phone's IMEI, do Read info operation and send us video where we can see phone's IMEI! |
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