How to enter 'e' in SPC menu(lg ls992) [Answered] - GSM-Forum

savanaunlok · 02-17-2017, 15:16

Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: LS992
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS992
Phone firmware version: LGLS992AT-00-ZV8-SPR-US-NOV-04-2016+04
Kernel version: 3.18.31-perf-gbc96962-00001-g6971200
(lgmobile@LGEACI8R8) (gcc version 4.9 20150123 (prerelease) (GCC) ) #
1 SMP PREEMPT Fri Nov 4 15:29:36 KST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8996 AArch64 Processor rev
2 (aarch64)
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input 3029e4, go to "Diag" menu and select "Enable" option.
Performed by 2.5.8 Software version.

3029e4 how to enter 'e'

Octopus box · 02-17-2017, 15:33

Hello.

Please, try to dial any number from 0 to 9 instead of "e".

savanaunlok · 02-17-2017, 15:43

Tried all numbers including # * and + but failed

Octopus box · 02-17-2017, 15:55

Try to perform Factory Reset operation via phone's menu, after repeat operations with SPC.

savanaunlok · 02-17-2017, 16:14

Welcome to Octoplus/Octopus Box LG Software version 2.5.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: LS992
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS992
Phone firmware version: LGLS992AT-00-ZV8-SPR-US-NOV-04-2016+04
Kernel version:
Android version: 7.0
Hardware:
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.5.8 Software version.

When reached this level 'Please, type ##3424# to get SPC / MSL / Service Code' and I input ##3424#, nothing happens

Phone prompts to enter spc code after input ##3424# but nothing happens on software

savanaunlok · 02-17-2017, 17:25

Sorry, problem from pc. I tried on other pc and below is the result

Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: LS992
Reading info...
Model ID: LGLS992
IMEI: 355602-07-029048-5
Android version: 7.0
Battery level: 52%
SW Version: LS992ZV8
Mode: Normal
Firmware compiled date: Oct 19 2016
Firmware compiled time: 04:00:00
Firmware released date: Nov 4 2016
Firmware released time: 15:25:25
SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1
IMEI: 355602-07-029048-5
SPC: 003791
MEID: 35560207029048
Mobile ESN: 8008ABDC
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 104919
NAM Name: Sprint
User Lock Code: 1932
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading Carrier...OK
Unlocking...OK
Writing Carrier...Failed!
LAF Error: 80000121.
Unlock operation is currently not supported for your phone's firmware.
Performed by 2.5.8 Software version.

Octopus box · 02-18-2017, 09:46

Please try to reflaash the phone, then repeat "Unlock" operation. Post here the result.

Kwesi_Roy_GH · 02-19-2017, 10:34

Risky flashing this phone. Please Update Octopus Software version to support phone's firmware version.

Octopus box · 02-20-2017, 09:05

We are working on solution stay tuned for future updates.

02-17-2017, 15:16	#1 (permalink)
savanaunlok Freak Poster Join Date: Nov 2016 Location: Everywhere Posts: 252 Member: 2647496 Status: Offline Thanks Meter: 40	How to enter 'e' in SPC menu(lg ls992) [Answered] Checking data...OK Platform: LG Qualcomm Selected port: COM4 Selected model: LS992 Reading info... Initializing ADB...OK Waiting for phone...OK Model ID: LGLS992 Phone firmware version: LGLS992AT-00-ZV8-SPR-US-NOV-04-2016+04 Kernel version: 3.18.31-perf-gbc96962-00001-g6971200 (lgmobile@LGEACI8R8) (gcc version 4.9 20150123 (prerelease) (GCC) ) # 1 SMP PREEMPT Fri Nov 4 15:29:36 KST 201 Android version: 7.0 Hardware: Qualcomm Technologies, Inc MSM8996 AArch64 Processor rev 2 (aarch64) Please, type ##3424# to get SPC / MSL / Service Code...OK Input 3029e4, go to "Diag" menu and select "Enable" option. Performed by 2.5.8 Software version. 3029e4 how to enter 'e' Last edited by Octopus box; 02-20-2017 at 09:12.

02-17-2017, 15:33	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please, try to dial any number from 0 to 9 instead of "e". Last edited by Octopus box; 02-17-2017 at 15:49.

02-17-2017, 15:55	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Try to perform Factory Reset operation via phone's menu, after repeat operations with SPC. Last edited by Octopus box; 02-20-2017 at 09:12.

02-17-2017, 15:43	#3 (permalink)
savanaunlok Freak Poster Join Date: Nov 2016 Location: Everywhere Posts: 252 Member: 2647496 Status: Offline Thanks Meter: 40	Tried all numbers including # * and + but failed

02-17-2017, 16:14	#5 (permalink)
savanaunlok Freak Poster Join Date: Nov 2016 Location: Everywhere Posts: 252 Member: 2647496 Status: Offline Thanks Meter: 40	Welcome to Octoplus/Octopus Box LG Software version 2.5.8 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM4 Selected model: LS992 Reading info... Initializing ADB...OK Waiting for phone...OK Model ID: LGLS992 Phone firmware version: LGLS992AT-00-ZV8-SPR-US-NOV-04-2016+04 Kernel version: Android version: 7.0 Hardware: Please, type ##3424# to get SPC / MSL / Service Code...Failed! Performed by 2.5.8 Software version. When reached this level 'Please, type ##3424# to get SPC / MSL / Service Code' and I input ##3424#, nothing happens Phone prompts to enter spc code after input ##3424# but nothing happens on software

02-17-2017, 17:25	#6 (permalink)
savanaunlok Freak Poster Join Date: Nov 2016 Location: Everywhere Posts: 252 Member: 2647496 Status: Offline Thanks Meter: 40	Sorry, problem from pc. I tried on other pc and below is the result Checking data...OK Platform: LG Qualcomm Selected port: COM18 Selected model: LS992 Reading info... Model ID: LGLS992 IMEI: 355602-07-029048-5 Android version: 7.0 Battery level: 52% SW Version: LS992ZV8 Mode: Normal Firmware compiled date: Oct 19 2016 Firmware compiled time: 04:00:00 Firmware released date: Nov 4 2016 Firmware released time: 15:25:25 SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1 IMEI: 355602-07-029048-5 SPC: 003791 MEID: 35560207029048 Mobile ESN: 8008ABDC SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 104919 NAM Name: Sprint User Lock Code: 1932 Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Reading Carrier...OK Unlocking...OK Writing Carrier...Failed! LAF Error: 80000121. Unlock operation is currently not supported for your phone's firmware. Performed by 2.5.8 Software version.

02-18-2017, 09:46	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please try to reflaash the phone, then repeat "Unlock" operation. Post here the result.

02-19-2017, 10:34	#8 (permalink)
Kwesi_Roy_GH No Life Poster Join Date: May 2016 Location: Madina, Accra, GHANA Posts: 1,181 Member: 2575234 Status: Offline Thanks Meter: 1,134	Risky flashing this phone. Please Update Octopus Software version to support phone's firmware version.

02-20-2017, 09:05	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	We are working on solution stay tuned for future updates.