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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 09-24-2010, 10:54   #1 (permalink)
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how to imei repair KP500

Welcome to Octopus box software version 1.4.8
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
Reading phone info...
SW version: KP500AT-00-V10g-EUR-XXX-MAR-09-2010+0
IMEI: 352317-04-xxxxxx-x
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
New IMEI: 355301-00-113490-0
Fixing IMEI...Failed!
To perform this operation you need unlock EEPROM by unlock button.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: USB
Selected model: KP500
Disconnect battery and connect USB cable to phone...
Reading info. Please wait...
IMEI: 352317-04-xxxxxx-x
Unlocking...
Reading security area...
Backup saved to
"KP500-35231704xxxxxxx_24-09-2010_11-23-23.eep"
Writing security area...
Phone successfully unlocked!
Disconnected.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
Reading phone info...
SW version: KP500AT-00-V10g-EUR-XXX-MAR-09-2010+0
IMEI: 352317-04-xxxxxx-x
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
New IMEI: 355301-xx-xxxxxx-x
Fixing IMEI...Failed!
To perform this operation you need unlock EEPROM by unlock button.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: USB
Selected model: KP500
Disconnect battery and connect USB cable to phone...
Reading info. Please wait...
IMEI: 352317-04-567612-1
Reading EEPROM...OK
Backup saved to
"KP500-35231704xxxxxxx_24-09-2010_12-28-53.eep"
Repairing EEPROM...OK
----------------------------------------------------------------------------------
To finish the operation, please perform the following steps:
1. Click "Disconnect"
2. Power ON the phone (Please hold the power button for 30 sec)
3. Restore the original IMEI using the "IMEI fix" option.
Disconnected.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
Reading phone info...
SW version: KP500AT-00-V10g-EUR-XXX-MAR-09-2010+0
IMEI: 352317-04-xxxxxx-x
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
New IMEI: 355301-00-xxxxxx-x
Fixing IMEI...Failed!
To perform this operation you need unlock EEPROM by unlock button.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: USB
Selected model: KP500
Disconnect battery and connect USB cable to phone...
Reading info. Please wait...
IMEI: 352317-04-567612-1
Opening "KP500-35127100xxxxxx-x.EEP"...OK
Writing EEPROM...
Writing EEPROM done!
Reading info. Please wait...
IMEI: 351271-00-069764-1
Reading EEPROM...OK
Backup saved to
"KP500-35127100xxxxxx-x_24-09-2010_12-31-46.eep"
Repairing EEPROM...OK
----------------------------------------------------------------------------------
To finish the operation, please perform the following steps:
1. Click "Disconnect"
2. Power ON the phone (Please hold the power button for 30 sec)
3. Restore the original IMEI using the "IMEI fix" option.
Unlocking...
Reading security area...
Backup saved to
"KP500-35127100xxxxxx-x_24-09-2010_12-31-50.eep"
Writing security area...
Phone successfully unlocked!
Disconnected.
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
Reading phone info...
SW version: KP500AT-00-V10g-EUR-XXX-MAR-09-2010+0
IMEI: 352317-04-xxxxxx-x
----------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM43
Selected model: KP500
This action requires COM cable!
Phone and phone lights should be powered ON
New IMEI: 355301-00-xxxxxx-x
Fixing IMEI...Failed!
To perform this operation you need unlock EEPROM by unlock button.
--------------------------


Not repair ore change. Help
 
Old 09-24-2010, 11:22   #2 (permalink)
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Hello.
Try to re-flash phone with "open" firmware from the support area. If it will not help, please readout EEPROM from your phone, upload to rrapidshare and send me PM link and operation log.
 
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Old 09-28-2010, 15:01   #3 (permalink)
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hi. ı send the log mail and ı am wait. Kp500 not repiar imei.
 
Old 09-28-2010, 15:09   #4 (permalink)
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Have You written an "open" firmware from the support area and tried to fix IMEI again? Please post here Octopus Box software log with Your actions?
 
Old 09-28-2010, 17:34   #5 (permalink)
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Flash + unlock + repair imei Ok. Tnks.
 
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