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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-15-2018, 16:08   #1 (permalink)
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IP is in black list question [Answered]


what happen my octupos

cannot unock because my octupos is ip blocklist



Checking data...OK
Platform: LG Qualcomm
Selected port: COM97
Selected model: TP260
Reading info...
Model ID: LG-TP260
IMEI: 355265-08-640752-5
Android version: 7.0
Battery level: 88%
SW Version: TP26010w
Mode: Normal
Firmware compiled date: May 27 2017
Firmware compiled time: 13:00:00
Firmware released date: Dec 14 2017
Firmware released time: 10:43:20
SW Version: MPSS.JO.2.0.c1.2-00031-8937_GENNS_PACK-1
IMEI: 355265-08-640752-5
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...Failed!
Your IP is in black list!
Performed by 2.8.0 Software version.

Last edited by Octopus box; 03-15-2018 at 16:15.
 
Old 03-15-2018, 16:11   #2 (permalink)
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Hello.

Quote:
what happen my octupos

cannot unock because my octupos is ip blocklist
This message means that you have tried to input incorrect username or password of your Octopus account too many times. Because of this, to protect servers, your IP address has been blocked on the server side. Your IP address will remain blocked for approximately 30 minutes. Please make sure your account information is correct and try again in 30 minutes later.
 
Old 03-15-2018, 16:20   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.



This message means that you have tried to input incorrect username or password of your Octopus account too many times. Because of this, to protect servers, your IP address has been blocked on the server side. Your IP address will remain blocked for approximately 30 minutes. Please make sure your account information is correct and try again in 30 minutes later.

i forgot the user name and password because long time i go bought this my octopus box can retrieve my password and user name
 
Old 03-15-2018, 16:37   #4 (permalink)
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How we can know your Username and Password? Please contact to your reseller, who have sold You credits and ask him to remind You your Username and Password. Also You can check (look) Username and Password in the invoice of credits purchasing.
 
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