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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-22-2016, 13:25   #1 (permalink)
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K535D FRP Problem


Checking data...OK
Platform: LG Qualcomm
Selected port: COM830
Selected model: K535D
Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable (or P990 cable)).
Reading info...
Model ID: LG-K535D
IMEI: ---------------
Android version: 6.0.1
Battery level: 86%
SW Version: K53510b
Mode: Emergency
Initializing flash...OK
SW version: LGK535DAT-00-V10b-IND-XX-MAY-24-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: SM02S160701003892
IMEI: -----------------
Target operator: GLOBAL
Hardware: rev_11
Reading partitions...OK
Resetting FRP Lock...
Step 1...
Performed by 2.5.0 Software version.




It just says Step 1 . . .
And stops there . .
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Old 11-22-2016, 13:34   #2 (permalink)
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Hello.

Please, perform Read Full Flash operation, read at least 2Gb, archive that file and send us, we will research it.
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Old 11-22-2016, 13:43   #3 (permalink)
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I will upload very soon . .
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Old 11-22-2016, 17:13   #4 (permalink)
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I have sent you a Pm to the uploaded link . .
the File I read . . .
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Old 11-23-2016, 08:35   #5 (permalink)
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Thanks, we will check it and research where can be the problem with your phone and research for the solution. When solution will be ready, we will inform You.

Last edited by Octopus box; 11-25-2016 at 09:03.
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Old 11-24-2016, 16:53   #6 (permalink)
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The FRP has been removed . .
The only problem now is the repair . .
Let me send log . .
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Old 11-24-2016, 17:01   #7 (permalink)
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--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM867
Selected model: K535D
Reading info...
Model ID: LG-K535D
IMEI: XXXXXXXXXXXXXXXX
Android version: 6.0.1
Battery level: 94%
SW Version: K53510b
Mode: Normal
Firmware compiled date: May 13 2016
Firmware compiled time: 18:00:00
Firmware released date: May 24 2016
Firmware released time: 13:56:22
SW Version: MPSS.JO.1.2.c2.1-00005-8937_GENNS_PACK-
2.52792.1.56085.1
IMEI: XXXXXXXXXXXXXXXXX
IMEI B: XXXXXXXXXXXXXXXX
SPC: 000000
Fixing IMEI...
New IMEI A: XXXXX-XX-XXXXX-X
New IMEI B: XXXXX-XX-XXXXX-X
Skip Read/Write QCN
Do you want to create security backup?
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "K535D_XXXXXXXXXXXXXXX_24-11-2016_17-57-47.SEC"
Switching to Normal mode...
Found model LGK535DA: ÿd at port COM90
Writing security area...Failed!
Performed by 2.5.0 Software version.
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Old 11-25-2016, 09:04   #8 (permalink)
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Please, perform Reset Security operation, then Repair IMEI with Skip Read /Write QCN option, after post here full Software log.
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