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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-04-2018, 20:18   #1 (permalink)
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K600HK FRP question [Answered]


the frp procedure goes thru but after the tablet goes in it will factory reset is preceded by server policy and will reset and ask again for the google account


--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM49
Selected model: K600HK
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LK46010g_00
Android version: 7.1.1
LAF Version: 1.1
Product ID: 00000000000000000000000000000
IMEI: 358195-08-069205-2
Target operator: SPR
Hardware: rev_10
Reading partitions...OK
Resetting FRP Lock...Failed!
Error code: WHU8CHON7C
Reset FRP operation for K600HK will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Reading partitions...OK
Resetting FRP Lock...
Writing loader...
Step 1...
Step 2...
Step 3...
Step 4...
Step 5...
Step 6...
Step 7...
Step 8...
Step 9...
Step 10...OK
Writing userdata...OK
Formating encrypt...OK
Restoring loader...OK
Resetting FRP lock successfully completed!
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
Performed by 2.8.0 Software version.

Last edited by Octopus box; 04-05-2018 at 05:48.
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Old 04-05-2018, 05:49   #2 (permalink)
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Hello.

What is your device model exactly, K600HK or LK460? You have selected K600HK , but device is detected by Software as LK460?
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Old 04-05-2018, 18:47   #3 (permalink)
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is a LK460 , the whole process goes thru fine but then once in the system says :

factory reset is preceded by server policy
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Old 04-06-2018, 05:57   #4 (permalink)
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Quote:
factory reset is preceded by server policy
Unfortunately, we have no solution for such problem for this device at the moment.
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Old 08-13-2018, 19:33   #5 (permalink)
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any chance to add those phones near future? i have few in hand if need any thing
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Old 08-14-2018, 07:37   #6 (permalink)
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We will try to buy this device and research the solution.

Do You have this device in hands right now? If yes, we can prepare test Software version for You.
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Old 08-14-2018, 15:55   #7 (permalink)
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We have prepared and sent You test Software version to PM. If You have this device, try to use this test Software and post here the result.
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