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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-28-2014, 12:32   #1 (permalink)
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KU5400 flash problem


Welcome to Octoplus/Octopus Box LG Software version 1.7.3
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: OMAP
Selected model: KU5400
Opening "LGKU5400AT-00-V20d-450-08-JUL-11-2012_AP.oct"...OK
Please, disconnect battery and connect P999 cable (with 910k resistor).
Initializing device...OK
Writing Firmware...
Connecting to modem CPU...OK
Sending preloader...Failed!
--------------------------------------------------------------------------------
Platform: LG Infineon
Connection mode: OMAP
Selected model: KU5400
Opening "LGKU5400AT-00-V20d-450-08-JUL-11-2012_AP.oct"...OK
Please, disconnect battery and connect P999 cable (with 910k resistor).
Initializing device...OK
Writing Firmware...
Connecting to modem CPU...OK
Sending preloader...
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Old 11-28-2014, 13:25   #2 (permalink)
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Hello.

What is the state of your device exactly? What is the problem with it? Why You have decided to write firmware?

To write firmware You should use the special LG P999 cable with 910k resistor inside (not standart Micro USB cable), connect the device directly to PC motherboard USB port, don't use any USB hubs or PCI USB extention cards, this is important. Try to use another cable. Try to write firmware on another PC. If the problem is still the same - most likely, this is HW problem.
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Old 11-28-2014, 14:31   #3 (permalink)
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phone working fine sum time app error play store not open
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